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IT Support Administrator

Denver, CO, US • Posted 1 day ago • Updated 3 hours ago

Full Time

On-site

USD $70,000.00 - 95,000.00 per year

Fitment

Dice Job Match Score™

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Job Details

Skills

IT Operations
Workday
Tier 1
Tier 2
Computer Hardware
Onboarding
Provisioning
Access Control
RBAC
IT Infrastructure
Wireless Communication
Printers
Knowledge Base
Inventory
Technical Support
OS X
Microsoft Windows
Linux
Operating Systems
Computer Networking
TCP/IP
Virtual Private Network
Dragon NaturallySpeaking
DNS
DHCP
Wireless Networking
Identity Management
Multi-factor Authentication
SSO
Communication
Collaboration
Productivity
Slack
Atlassian
Microsoft Office
Regulatory Compliance
Aerospace
Security Clearance
Customer Service
FOCUS
Attention To Detail
Documentation
ITAR
Management
Health Insurance

IT Operations
Workday
Tier 1
Tier 2
Computer Hardware
Onboarding
Provisioning
Access Control
RBAC
IT Infrastructure
Wireless Communication
Printers
Knowledge Base
Inventory
Technical Support
OS X
Microsoft Windows
Linux
Operating Systems
Computer Networking
TCP/IP
Virtual Private Network
Dragon NaturallySpeaking
DNS
DHCP
Wireless Networking
Identity Management
Multi-factor Authentication
SSO
Communication
Collaboration
Productivity
Slack
Atlassian
Microsoft Office
Regulatory Compliance
Aerospace
Security Clearance
Customer Service
FOCUS
Attention To Detail
Documentation
ITAR
Management
Health Insurance

Summary

Quindar is seeking an IT Support Administrator to support day-to-day IT operations across corporate and secure operational environments. This role provides technical support for end users, supports endpoint and identity/account administration, and helps maintain internal IT systems and services.

The ideal candidate has experience supporting enterprise IT environments, strong troubleshooting skills, and a customer-focused mindset. This position is well-suited for someone with 2-3 years of experience who is looking to grow in an aerospace, defense, or secure mission-operations environment.

Work Environment

This position is primarily onsite to support operational requirements. The candidate will be expected to work onsite four (4) days per week during normal business hours (9:00 a.m.-5:00 p.m.), with one (1) remote workday based on operational needs.

Essential Responsibilities

Provide Tier 1/Tier 2 technical support for employees primarily in macOS environments, with the flexibility to expand support to Linux and Windows systems as needed

Troubleshoot and resolve hardware, software, networking, and user access issues; escalate appropriately and follow issues through to closure

Support onboarding and offboarding activities, including account provisioning, device setup, and access management

Maintain endpoint management solutions (enrollment, policies, patching, and compliance posture)

Assist with administration of identity and access management systems, including MFA, SSO, and role-based access controls (RBAC)

Support office IT infrastructure, including VPN connectivity, Wi-Fi, printers, and conferencing systems

Document work performed, update internal knowledge base articles, and maintain accurate asset inventory records

Basic Qualifications

2-3 years of experience supporting enterprise or corporate IT environments

Experience providing desktop/end-user support in macOS and Windows environments

Basic familiarity with Linux operating systems

Understanding of networking fundamentals, including TCP/IP, VPNs, DNS, DHCP, and wireless networking

Familiarity with identity and access management concepts (e.g., MFA, SSO, least privilege)

Strong troubleshooting, organizational, and communication skills

Ability to manage competing priorities in a fast-paced environment

Ability to work onsite in support of operational requirements

Additional Details

On-call/after-hours support: As needed for incidents, planned maintenance, or special events

Travel: Minimal; may include local travel between sites as required

Physical requirements: Ability to lift and move IT equipment (up to 30 lbs.)

Employment eligibility: Must be authorized to work in the United States; position may require the ability to obtain and maintain a U.S. security clearance

Preferred Qualifications

Experience with endpoint management platforms such as Jamf, Intune, or Kandji

Familiarity with enterprise collaboration and productivity platforms including Google Workspace, Okta, Slack, Atlassian, or Microsoft 365

Experience supporting regulated or compliance-driven environments

Prior experience supporting defense, aerospace, or government customers

Active U.S. Security Clearance or ability to obtain and maintain one

Desired Characteristics

Strong customer-service mindset with a focus on responsiveness and reliability

Willingness to learn secure infrastructure and mission operations support processes to grow in the organization

Strong attention to detail and documentation practices

Collaborative approach to supporting engineering and operational teams

ITAR REQUIREMENTS

Learn more about the ITAR here.Why you'll love working at Quindar

We work in a cutting edge industry and you will get the opportunity to be part of a small team with a large direct impact on the success of our customers' space missions!
We take work life balance very seriously. We require employees to take 15 days off but provide unlimited PTO and follow most US federal government holidays.
Mental health is just as important as physical so we provide quarterly health & wellness benefits.
Comprehensive health insurance for you and your family with 100% coverage for employees.
We encourage employees to save for retirement and provide 4% 401(k) matching.
Each year we have a 4-day company offsite. Previous locations include San Francisco, Nashville, Denver, Santa Fe, Palm Springs, New Orleans, San Diego, Bozeman, and New York City.
Our culture and company is evolving. You will be key in creating the next major or minor version!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80184908
Position Id: 636b05d8e1a152700eac00624a918674
Posted 1 day ago

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