QA Manual and Automation Staff Engineer

We are looking for a results-driven QA Manual Tester and Test Automation Engineer to deliver innovative, industry-leading manual and automated testing solutions for our Business Escrow Services applications. We are seeking an individual who takes initiative, works independently, and brings a sense of urgency and initiative. You will be responsible for analyzing application functionality, developing manual and automated test scripts, identifying, and documenting bugs, managing test data and environments, reporting on quantitative and qualitative QA metrics, and collaborating closely with our engineering and Escrow teams in an Agile environment. 

Responsibilities: 

• Demonstrate programming skills in Playwright, JavaScript, and TypeScript, creating automation frameworks from scratch and implementing best practices. 

• Drive manual QA activities including test plans and test cases, functional, regression, and exploratory testing, test evaluation and reporting. 

• Contribute to Agile ceremonies including sprint design, planning, refinement, and demo activities. 

• Meet with IT and Business stakeholders to discuss baselines, requirements, facilitate user acceptance testing, and communicate testing progress and results. 

• Identify CI/ CD and testing risks and weaknesses, reviewing production bug leakages, highlighting problem areas, and providing recommendations to mitigate risks. 

• Report on quality metrics such as defect leakage, number and severity of defects, manual test coverage, test completion, automation execution time, automation pass/ fail rates, automation coverage, defect detection rate, and automation ROI. 

• Take assignments that can be worked on individually without supervision and manage work effort from concept to completion. 

• Design and implement engineering principles aimed at reliability practices and sound recovery procedures. 

• Design transaction specific application performance monitoring metrics that can be captured and passed to business partners. In Addition, will layout reference architecture and visual diagrams that capture work. 

• Ensure compliance with IT policies, procedures, and industry standards, including reviewing and refining IT control enhancements. 

Requirements: 

• 5+ years of related experience in QA Automation and Manual Testing. 

• Bachelor''s degree in related field required. 

• Intermediate to advanced knowledge of general Financial Services or Banking preferred. 

• Advanced speaking and writing communication skills. 

• May require up to 25% travel. 

• Proficiency in JavaScript and TypeScript for test automation. 

• Ability to utilize Playwright (experience with Cypress or Protractor is another option). 

• Experienced .NET programming skills in Selenium/WebDriver, RestAssured test automation framework.  

• Experience with C# and Python. 

• Familiarity with a low code / no code automation framework or Behavior-Driven Development or Test-Driven Development frameworks. 

• Experienced in integrating automated tests into CI/CD pipelines using tools like Azure DevOps, Jenkins, or GitHub Actions. 

• Familiarity with cloud platforms such as Azure or AWS for test environment provisioning and deployment validation. 

• Proficiency in designing and executing manual test cases and defect reporting using Azure DevOps (TFS, VSTS) (experience with HP QC (ALM), Redmine, and Jira with Zephyr is another option). 

• Experience with API testing with Postman and SoapUI.  

• Experienced in testing databases using Microsoft SQL Server, as well as either Oracle or MySQL. 

• Familiarity with the following testing types: Integration, System and Functional, Data Migration, Accessibility, End to End, Sanity, Smoke, and Regression testing following Agile and Waterfall methodologies. 

• Experience in defining and tracking quality metrics as noted above. 

• Knowledge of software application testing standards and best practices. 

• Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices preferred. 

• Advanced experience in leading cross-functional teams and managing multiple projects simultaneously. Additional experience with pipeline development and leveraging Azure DevOps while working on multiple projects simultaneously. 

• Intermediate to advanced ability to see the big picture and align projects with organizational goals. Capable of leading and motivating cross-functional teams. Expertise in resolving conflicts and addressing challenges as well as skilled at identifying and mitigating risks at the project level. Proficient in governance patterns tied to intake, technical reviews and architectural compliance.