Salesforce Marketing Cloud Developer
International Software Systems, Inc
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Job Details
Skills
- Salesforce Marketing Cloud
- AMPscript & SQL
- MobileConnect / SMS Campaigns
- Data Management
- Marketing Automation
- Compliance & Governance
- Salesforce CRM
Summary
We are seeking a skilled Salesforce Marketing Cloud Developer to support and enhance marketing automation initiatives for a state-level client. The ideal candidate will have hands-on experience in Marketing Cloud development, SMS communications, and data-driven campaign execution, along with exposure to regulated environments.
Required Qualifications
- Bachelor’s degree in Computer Science or a related field (preferred)
- Minimum 3+ years of experience in Salesforce Marketing Cloud development
- Strong hands-on experience with AMPscript and SQL
- Experience implementing or supporting SMS messaging, including consent management
- Experience with MobileConnect, SMS compliance, and short code provisioning
- Familiarity with data privacy, security, and compliance standards (PII)
- Experience integrating Salesforce Marketing Cloud with Salesforce CRM
- Ability to work in a staff augmentation environment under client direction
Preferred Qualifications
- 5+ years of Salesforce Marketing Cloud experience
- Salesforce Marketing Cloud Developer or Consultant Certification
- Experience working with government agencies or healthcare organizations
- Knowledge of accessibility standards (WCAG / Section 508)
- Strong understanding of SMS compliance and governance processes
Key Responsibilities
- Configure and support Salesforce Marketing Cloud modules including:
- Email Studio
- Journey Builder
- Automation Studio
- Content Builder
- MobileConnect (SMS)
- Assist with SMS enablement:
- Short code acquisition
- Keyword configuration
- Opt-in/opt-out management
- Compliance alignment
- Develop and manage:
- Automated customer journeys
- Triggered and scheduled campaigns (Email & SMS)
- Build and maintain:
- Data Extensions
- SQL queries
- Audience segmentation strategies
- Implement dynamic and personalized content using AMPscript
- Support integrations between Marketing Cloud and external/state systems
- Troubleshoot campaign, data, SMS, and automation-related issues
- Ensure adherence to state governance, security, and privacy policies
- Prepare technical documentation and support knowledge transfer
- Follow PMO processes, change management, and compliance standards
Key Skills
- Salesforce Marketing Cloud
- AMPscript & SQL
- MobileConnect / SMS Campaigns
- Data Management & Segmentation
- Marketing Automation
- Compliance & Governance
- Dice Id: 10106963
- Position Id: 8943944
- Posted 17 hours ago
Company Info
International Software Systems, Inc. (ISSI) stands as a prominent IT services provider in Greenbelt, Maryland. Our mission is to deliver exceptional solutions to a diverse range of clients, including Federal, State, Local, and Commercial organizations. With a remarkable history spanning 28 years, ISSI has made significant strides in the industry, establishing offices in California, Florida, and Dallas and offshore facilities in Hyderabad, India, to expand our global reach.
Client satisfaction is our paramount priority at ISSI. We take immense pride in being recognized as an Innovative, Strategic, Sustainable, and Insightful partner by our clients, rather than simply a vendor. Our guiding principle is elegantly simple "Customer First, Cheers Later!"
As a minority-owned small business, we exemplify a commitment to diversity and inclusivity. Our dedication to quality and excellence is evident through our ISO 9001:2015 and 27001:2013 certifications, as well as our CMMI Level 3 certification, attesting to our adherence to industry-leading standards and best practices.
We efficiently cater to various governmental and commercial projects through GSA MAS Schedule, CMS-SPARC, Seaport-e, MD State CATS+, Prince George's CATS, WSSC CATS, CIO-SP3, ITSSC II, and other channels. Additionally, our Minority Business Enterprise (MBE) certifications in Maryland and Virginia solidify our standing as a trusted and reliable partner in the industry.
At ISSI, we thrive on building strong relationships with our clients, always aiming to surpass their expectations by providing innovative solutions that drive their success. We believe in staying ahead of the technological curve, enabling us to adapt and flourish in an ever-evolving IT landscape.
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