Senior Production Support Analyst - Cyber Data

• Posted 6 days ago • Updated 3 hours ago
Full Time
On-site
Fitment

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Job Details

Skills

  • Production Support
  • Jersey
  • SAP BASIS
  • Standard Operating Procedure
  • Decision Trees
  • Documentation
  • Process Improvement
  • Business Process
  • Decision-making
  • SQL
  • Relational Databases
  • Durable Skills
  • Extract
  • Transform
  • Load
  • Management
  • SOP
  • Process Analysis
  • Process Mapping
  • Collaboration
  • Analytical Skill
  • Problem Solving
  • Conflict Resolution
  • Project Management
  • Python
  • Cyber Security
  • DLP
  • Data Warehouse
  • Quality Assurance
  • Soft Skills
  • Attention To Detail
  • Communication
  • Organizational Skills
  • Electronic Warfare

Summary

Jersey City, NJ

Contract to Hire Hybrid
W2 Only No 3rd Parties
Role Overview

Support the Cyber Data Operations team by monitoring the production batch stream cycle of CyberDW, diagnosing job failures, and escalating issues according to protocol. This role is responsible for creating playbooks and SOPs, coordinating with the Cyber Data team on production releases and active issues, and driving organizational efficiency through business process analysis and data-driven decision-making.

Production Job Types Monitored

ETL Jobs CDQ Jobs QA Jobs DLP Jobs Event Monitoring Jobs

Key Responsibilities

Production Monitoring
  • Monitor the production batch stream cycle of CyberDW on an ongoing basis.
  • Diagnose job failures across ETL, CDQ, QA, DLP, and event monitoring pipelines.
  • Escalate failures according to established protocol and timelines.


Playbooks & SOPs
  • Create and maintain operational playbooks and standard operating procedures.
  • Document processes and decision trees for recurring production issues.
  • Ensure documentation remains current following production releases.


Release Coordination
  • Coordinate with the Cyber Data team on production releases and active CyberDW issues.
  • Support cross-functional communication during incident triage and resolution.


Process Improvement
  • Analyze business processes and identify operational improvement opportunities.
  • Support data-driven decision-making to enhance operational performance.
  • Apply process mapping and project management tools to track and deliver improvements.


Skills & Qualifications

Must-Have

SQL Relational Databases

Core Skills

Batch Stream Monitoring ETL Job Management Incident Diagnosis & Escalation SOP / Playbook Authoring Business Process Analysis Process Mapping Data Interpretation Cross-Functional Collaboration Analytical Problem-Solving Project Management Tools

Nice to Have

Python Cyber / Security Domain DLP Operations Data Warehouse Support QA Job Monitoring

Soft Skills

Strong Attention to Detail Clear Communication Organizational Skills Business Context Awareness

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: sharpdec
  • Position Id: 52545
  • Posted 6 days ago
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