Project Management Consultant - PMC 26-01207

Job Title: Project Management Consultant

Location: Virginia Beach, VA (Hybrid)
Duration: 10 Months

Position Overview

We are seeking an experienced Project Management Consultant to manage a portfolio of medium to large-scale projects. This role requires close collaboration with business stakeholders, subject matter experts, and vendors to deliver projects using established project management methodologies. The position follows a hybrid work model, requiring regular onsite presence to meet with customers and stakeholders and facilitate in-person meetings as needed. Local candidates are required.

Key Responsibilities

• Manage a portfolio of medium to large projects, partnering with business areas to prioritize work requests using standard project management methodologies

• Collaborate with Subject Matter Experts (SMEs) to document current-state processes, research best practices, and propose future-state improvements aligned with continuous improvement initiatives

• Build and maintain strong working relationships with technical stakeholders, business partners, and vendors

• Define and document business requirements based on identified needs and gaps in collaboration with SMEs

• Apply project management best practices including planning, scheduling, budgeting, monitoring, risk management, and project closure

• Develop and manage project deliverables such as business process flows, business requirements documents, project plans, test plans, and test scripts

• Track project timelines and deliverables, providing regular status updates to internal and external stakeholders

• Assist in defining business metrics to measure and improve process performance

• Facilitate weekly and bi-weekly project meetings; document and distribute meeting notes and action items

• Identify, manage, and resolve project issues and conflicts; track resolutions through completion

• Analyze and prioritize project risks, assess potential impacts, and develop mitigation strategies

• Manage project communications to leadership, stakeholders, and project teams

• Provide direction to project teams, including work assignment, scheduling, and review of deliverables

• Identify and resolve scope, schedule, budget, and quality issues; conduct root cause analysis and support change management activities

• Lead lessons-learned sessions to identify opportunities for improvement and reuse of best practices

• Support and enforce standards and methodologies related to project management, business process development, and change management

• Perform additional duties as assigned based on project and departmental needs

Preferred Qualifications

• PMP certification or equivalent IT Project Management experience

• Experience with both Agile and Waterfall methodologies

• Hands-on experience using ServiceNow Strategic Portfolio Management (SPM)

• Strong leadership, communication, influence, and interpersonal skills

• Ability to manage multiple priorities in a fast-paced, dynamic environment

• Excellent organizational, analytical, and problem-solving skills

• Advanced proficiency with Microsoft Office tools, including MS Project, Visio, PowerPoint, Excel, Word, and Outlook

• Strong customer service mindset