Senior ServiceNow Discovery Developer

Senior ServiceNow Discovery Developer

Atlanta, GA (5 days onsite from Hexaware Alpharetta office)

Full Time / W2

Key Responsibilities

• Implement, configure, and support ServiceNow Discovery solutions.
• Configure and manage MID Servers, Discovery Patterns, and Sensors.
• Maintain and improve CMDB health, data quality, and governance.
• Utilize Identification & Reconciliation Engine (IRE) to ensure accurate CMDB data management.
• Discover and manage cloud resources across AWS, Azure, and Google Cloud Platform within ServiceNow CMDB.
• Develop automation and tooling solutions using Python.
• Troubleshoot Discovery performance issues, credential-related challenges, and infrastructure integrations.
• Collaborate with engineering and infrastructure teams to support enterprise ServiceNow environments.
• Leverage AI-assisted development tools to improve productivity and solution delivery.

Required Qualifications

• ServiceNow Discovery Certification (Required).
• Strong hands-on experience with ServiceNow Discovery implementation and support.
• Expertise in:
• MID Server Configuration
• Discovery Patterns
• Sensors
• Identification & Reconciliation Engine (IRE)
• CMDB Administration and Health Management
• Experience with AWS, Azure, and Google Cloud Platform resource discovery within ServiceNow.
• Working knowledge of Python scripting and automation.
• Strong understanding of cloud infrastructure concepts and networking.
• Proven troubleshooting skills related to Discovery, credentials, and integrations.

Preferred Qualifications

• Experience working with AWS services and cloud-native environments.
• Familiarity with AI-assisted development tools, including:
• GitHub Copilot
• Amazon Q
• ServiceNow AI Capabilities

Other GenAI-based development assistants