Salesforce Manual Tester

Salesforce Manual Tester

Job Summary

We are seeking an experienced Salesforce Manual Tester to support a Salesforce implementation project. The ideal candidate will be responsible for end-to-end manual testing of Salesforce functionality, integrations, and data migration activities. This role requires close collaboration with Salesforce Developers, MuleSoft Developers, Business Analysts, QA teams, and business stakeholders to ensure the successful delivery of a high-quality Salesforce solution.

The candidate should have strong experience creating and executing manual test cases, validating business processes, testing integrations, and supporting user acceptance testing (UAT) in an Agile environment.

Required Skills & Qualifications

• Experience in Software QA / Manual Testing.

• Hands-on experience testing Salesforce applications and business functionality.

• Strong experience creating and executing manual test cases, test scenarios, and test scripts.

• Solid understanding of Salesforce platform components, including:

  • Objects & Relationships

  • Fields & Record Types

  • Validation Rules

  • Flows & Workflows

  • Approval Processes

  • Reports & Dashboards

  • Profiles, Roles, and Security

• Experience performing Functional, Regression, System, Smoke, Negative, and End-to-End Testing.

• Experience with defect management and test management tools such as JIRA, Azure DevOps, ALM, or similar.

• Ability to analyze business requirements, user stories, and acceptance criteria to develop comprehensive test coverage.

• Strong analytical, troubleshooting, documentation, and communication skills.

Key Responsibilities

• Review business requirements, functional specifications, user stories, and acceptance criteria.

• Develop test strategies, test scenarios, test cases, and manual test scripts.

• Execute functional, regression, system, smoke, negative, and end-to-end testing for Salesforce applications.

• Validate Salesforce business processes, user journeys, workflows, approvals, reports, dashboards, and security configurations.

• Prepare and manage test data required for manual testing activities.

• Execute test cases, capture evidence, document results, and report testing progress.

• Identify, log, prioritize, and track defects through resolution using JIRA, Azure DevOps, or similar tools.

• Perform defect retesting and regression testing after fixes or configuration changes.

• Participate in sprint planning, daily stand-ups, defect triage meetings, and release readiness discussions.

• Support User Acceptance Testing (UAT) by preparing scenarios, coordinating execution, and assisting business users.

• Perform integration testing between Salesforce, MuleSoft, legacy applications, and other connected systems.

• Validate data migration by verifying field mappings, record completeness, relationships, and business rule compliance.

• Conduct production validation and post-deployment testing.

• Maintain RTM, test execution reports, quality metrics, and testing documentation.

Preferred Qualifications

• Experience supporting Salesforce implementation, enhancement, or release projects.

• Experience validating legacy-to-Salesforce data migration.

• Experience working in an Agile/Scrum environment.

• Knowledge of Salesforce integrations with MuleSoft or other enterprise systems is a plus.

Expected Deliverables

• Test Strategy & Test Plan

• Test Scenarios & Manual Test Scripts

• Test Execution Results & Evidence

• Defect Reports & Retesting Results

• UAT Support Documentation

• Data Migration Validation Reports

• RTM and Quality Metrics