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Salesforce QA

San Francisco, CA, US • Posted 6 days ago • Updated 1 day ago

Full Time

No Travel Required

On-site

Depends on Experience

Fitment

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Job Details

Skills

Sales
Service Cloud
Agent Force

Summary

Key Responsibilities

Perform functional testing of Salesforce applications (Service Cloud).
Design, write and execute detailed test cases based on business requirements.
Apply Salesforce admin concepts for configuration and testing support.
Identify, document and track defects; collaborate with development teams for resolution.
Collaborate closely with developers and Meta engineers to ensure comprehensive test coverage.

Required Skills

Strong experience in Salesforce functional testing.
Good understanding of Salesforce admin concepts (user management, security, configuration, Escalation/de escalation, Case management , case routing , Agent configeration).
Experience with defect tracking and reporting tools.

Secondary Skills

Experience with Experience Cloud (Community Cloud) testing.

Qualifications

3+ years of experience in Salesforce QA or similar roles.
Good analytical and problem-solving skills.
Excellent communication and teamwork abilities.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10354711
Position Id: 9081369
Posted 6 days ago

Contact the job poster

Praveen Palavalasa

Lead Talent Acquisition @ SRI Tech Solutions

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