Sun Radia
Sun Radia

Senior ServiceNow Tester

Plano, TX, US • Posted 9 hours ago • Updated 9 hours ago
Contract W2
Contract Independent
Contract Corp To Corp
No Travel Required
On-site
$50 - $55/hr
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Dice Job Match Score™

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Job Details

Skills

  • Continuous Integration
  • Cross-browser Compatibility Testing
  • Communication
  • Continuous Delivery
  • DevOps
  • Data Validation
  • Business Rules
  • Debugging
  • IT Service Management
  • Functional Testing
  • Automated Testing
  • Agile
  • ServiceNow
  • Selenium
  • Test Cases
  • Test Plans
  • UI
  • Risk Management
  • Quality Assurance
  • Python
  • Microsoft Azure
  • Integration Testing
  • Regression Testing
  • JavaScript
  • Jenkins
  • Testing
  • User Experience

Summary

Senior ServiceNow Tester
Plano, Texas
Long Term Contract
 
or - w2 Role
 
Must Have Qualifications: Hands on testing with Service Now. Automation and Service Now Certificates are required. Preferred: Java Script, Python, or Selenium. Development experience would also be nice to have.
 
JOB DESCRIPTION
Senior QA Engineer will be part of the Enterprise Risk Management Technologies Team and will be responsible for the manual and automated testing of configurations and integrations of "out-of-the-box" ServiceNow solutions. This role requires solid understanding of ServiceNow platform behaviors, modules, ACLs, flows, and integration testing.
 
Responsibilities
  • Develop, document and maintain the test data, data validation, end to end testing flows.
  • Design, develop, and maintain automated test scripts using ServiceNow ATF
  • Create test cases based on functional and technical requirements.
  • Collaborate with developers, business analysts, and QA teams to validate functionality
  • Analyze test results and report defects in a timely manner
  • Participate in daily stand-ups, sprint planning, and other Agile ceremonies
  • Ensure high quality and performance of the ServiceNow platform across ITSM, HRSD, CSM, or other modules
  • Develop reusable test templates for future automation initiatives
  • Conduct functional testing for IRM (Integrated Risk Management) and GRC (Governance, Risk & Compliance) modules.
  • Validate controls, risks, issues, assessments, workflows, and regulatory frameworks.
  • Test config changes that include tables, ACLs, business rules, flows, UI policies, update sets.
  • Conduct regression testing using ATF across ServiceNow upgrades/releases
  • Perform cross-browser testing and E2E user journey validation with external apps.
  • Test REST/SOAP integrations and external data flows.
Required Qualifications
  • 5–8+ years of QA.
  • 3+ years of hands-on ServiceNow ATF testing (with focus on IRM/GRC).
  • Strong automation experience (Selenium)
  • Deep understanding of IRM/GRC processes, controls, risk scoring, assessments, SOX/compliance flows.
  • Hands-on with tables, ACLs, flows, update sets, APIs, business rules.
  • 3+ years validating platform UI, Service Portal, Workspace UX.
  • Strong analytical, debugging, and communication skills.
  • 2+ years’ experience with Agile/Scrum methodologies
  • Knowledge of test planning, test case creation, and defect management
  • Proficient in identifying automation opportunities within the ServiceNow ecosystem.
Preferred Qualifications
  • ServiceNow certifications (CSA, CIS-Risk, CIS-GRC, ATF)
  • CI/CD experience (GitHub/Jenkins/Azure DevOps)
  • Experience with domain-separated instances
  • Prior experience in large-scale ServiceNow implementation projects
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91138873
  • Position Id: 8960955
  • Posted 9 hours ago

Company Info

About Sun Radia

Sun Radia is a leader in providing enterprise data management services and helping federal and commercial clients become data driven since 2005.

Sun Radia is proud to be a woman-owned, Top 100 minority business in the Atlantic Region (2018, 2019) based in Reston, Virginia.

We provide business value and enable clients to become data-driven with a full spectrum of data management solutions ranging from Chief Data Officer support and data strategies, to productivity tools and accelerators.

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