Job DescriptionAbout FISAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the teamThe IT group supporting a bank in Puerto Rico ensure smooth and secure operation of the bank's technology infrastructure. Their role is crucial in providing reliable and efficient services to Clients while safeguarding their financial data.
What you will be doing - Provide Wintel support for the hosted systems.
- Support escalations from engineers for day to day and projects.
- Serve as the subject matter expert of customer environments.
- Expert in Windows Server 2012+ Administration.
- Expert in Windows 10+ OS Desktop administration.
- Provide technical leadership and mentoring for other engineers on your team.
- Manage and maintain customer server environments in our hosted platform, on premises (remotely), and cloud native environments.
- Manage and maintain Citrix Virtual Apps and Desktops as well as maintenance of Citrix backend infrastructure.
- M365 Migrations and Tenant Administration.
- Microsoft Intune Administration. (including autopilot)
- Azure AD Administration, MFA, and Single Sign On.
- Server Builds and application deployments
- Assist with audit and vulnerability remediations for workstation and server environments as needed.
- Working with various teams and managed incident management teams to resolve support escalations and outages.
- Proactive maintenance of the hosted systems.
- Expand platforms as necessary and refine processes for better environment performance.
Bonus if you have - Flexibility and adaptability to work with different technologies, systems, and applications.
- The ability to work well under pressure and meet tight deadlines.
- Knowledge of Linux.
- Strong analytical skills to interpret and analyze data and make informed decisions.
- A proactive attitude towards problem-solving and process improvement.
- A willingness to take ownership of issues and see them through to resolution.
- A strong focus on security and the protection of sensitive data and systems.
What we offer you - A variety of career development tools, resources and opportunities.
- The chance to work on some of the most challenging, relevant issues in financial services & technology.
- A work environment built on collaboration, flexibility and respect.
- Varied and challenging work to help you grow your technical skillset with colleagues.
Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC StatementFIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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