Application Operations & Monitoring Engineer

Remote • Posted 7 hours ago • Updated 7 hours ago
Full Time
Remote
Up to $100,000/yr
Fitment

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Job Details

Skills

  • Application Support
  • Incident Management
  • Dynatrace
  • ITIL
  • IT Service Management
  • FTP
  • SQL
  • SFTP
  • Splunk
  • Grafana
  • Microsoft SQL Server
  • Microsoft Windows
  • Linux
  • Production Support
  • Windows PowerShell

Summary

Application Operations & Monitoring Engineer
Remote Role
Type: Full-time/W2 | Experience: 5+ Years

Role Overview
We are looking for an Application Operations & Monitoring Engineer to drive system stability, proactive observability, and rapid incident response across enterprise Windows and Linux environments. You will combine hands-on L2/L3 support with APM tools, SQL troubleshooting, and automation to maintain peak platform performance.

Key Responsibilities
  • Observability & Monitoring: Design and maintain dashboards, log alerts, and APM tools (Splunk, Dynatrace, AppDynamics) to proactively detect issues and reduce alert noise.
  • L2/L3 Application Support: Provide high-tier operational support, lead SEV1/SEV2 major incident resolution via ServiceNow/Jira, and perform deep-dive Root Cause Analysis (RCA).
  • Data & Batch Processing: Monitor FTP/SFTP file transfers, troubleshoot batch job failures (Control-M, Autosys), and run SQL queries (SQL Server, Oracle) to inspect data issues.
  • Releases & Automation: Support production deployments, smoke testing, and DR exercises. Write Python, PowerShell, or Bash scripts to automate routine operational tasks.
Requirements
  • Experience: 3+ years in Application Support or Operations in enterprise environments.
  • Monitoring/APM: Hands-on experience with Splunk, Dynatrace, AppDynamics, Grafana, or Datadog.
  • Technical Skills: Strong SQL (queries, joins, data checks), OS (Linux & Windows Server), and scripting (Python, PowerShell, or Bash).
  • Data Flow & ITSM: Knowledge of FTP/SFTP protocols, batch schedulers (Control-M/Autosys), and ITIL incident/problem management standards.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10199915
  • Position Id: 9043347
  • Posted 7 hours ago
Contact the job poster
Shamim Ahmed

Shamim Ahmed

Sr Technical Recruiter @ Infinite Computer Solutions (ICS)
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