Project Manager - Infrastructure & End?User Services

Project Manager - Infrastructure & End-User Services

Location: Hybrid - Richardson, TX
Type: Contract / Contract-to-Hire
Team: Digital Workspace Services (DWS)

Overview

We are seeking a highly organized, execution-focused Project Manager to lead multiple high-visibility, in-flight initiatives within Digital Workspace Services. This role requires strong PM fundamentals, the ability to bring clarity to ambiguous situations, and the discipline to drive schedules, alignment, and accountability across complex, cross-functional efforts.
The ideal candidate thrives in enterprise environments, turns vague requirements into structured action, and navigates governance, process, and stakeholder dynamics with confidence.

Key Responsibilities

Core Project Management Execution

• Translate loosely defined or evolving requirements into actionable project plans
• Build and maintain schedules, milestones, due dates, owners, and risk logs
• Facilitate alignment across technical and business teams
• Drive accountability through clear ownership and consistent follow-up
• Support senior leadership while acting as the engine of project delivery

Project Coordination & Stakeholder Engagement

• Coordinate tasks, deliverables, and cross-team dependencies
• Engage across architecture, cyber, engineering, partnerships, and business teams
• Prepare status updates, dashboards, and escalation paths
• Navigate enterprise governance processes (ARB, cyber review cycles, CLARA, REPM)

Project Areas You Will Support

1. Service Desk AI Chatbot Pilot

• High-visibility, AI-driven initiative with enterprise exposure
• Through ARB Stages 1 & 2; currently in CLARA/cyber review
• Requires careful orchestration and stakeholder communication

2. "Follow Me" Program (Business Unit Transitioning)

• Supports cross-business-unit workforce movement and transition experience
• Fast-paced effort requiring wide stakeholder alignment
• Requires rapid ramp-up on existing artifacts and in-flight work

3. Executive VIP List Modernization (ServiceNow)

• Clean-up and standardization of a legacy VIP user list
• Partnership with Executive Support to streamline ongoing maintenance
• Drive long-term governance and operational consistency

Required Skills & Experience

Project Management Fundamentals (Non-Negotiable)

• Strong ability to create structured action plans and milestone tracks
• High accountability, ownership, and follow-through
• Excellent clarity, organization, and attention to detail

Technical & Enterprise Environment Experience

• Background in infrastructure, end-user computing, or enterprise technology
• Familiarity with governance frameworks such as:
  • Architectural Review Boards (ARB)
  • Cyber/CLARA review cycles
  • Enterprise risk or REPM-type processes
• Ability to understand and communicate technical dependencies

Leadership & Communication

• Comfortable working on high-visibility projects with senior stakeholders
• Strong communication, facilitation, and documentation skills
• Ability to operate effectively in politically sensitive environments

Preferred Qualifications

• Experience supporting AI or automation initiatives
• ServiceNow familiarity (Incident/Request workflows, VIP structures)
• Exposure to cross-business-unit programs
• Experience working with or within a PMO

What Success Looks Like

• You bring structure, clarity, and momentum where ambiguity once existed
• Leaders view you as reliable, proactive, and accountable
• Projects advance because you keep actions, owners, and timelines aligned
• Issues surface early and blockers are resolved quickly
• Teams see you as the connective tissue that keeps delivery moving

Job Type & Location
This is a Contract position based out of Richardson, TX.
Pay and Benefits
The pay range for this position is $55.00 - $75.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Richardson,TX.
Application Deadline
This position is anticipated to close on Feb 24, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.