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ServiceNow Business Analyst – (Healthcare)

Hybrid in Reston, VA, US • Posted 30+ days ago • Updated 11 hours ago

Contract Corp To Corp

Contract W2

Hybrid

Depends on Experience

Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

BA
BSA
BUSINESS ANALYST
BUSINESS SYSTEMS ANALYST
SERVICENOW BUSINESS ANALYST
SERVICENOW BA
SERVICENOW
CSM
ITSM
CRM
USER STORIES
REQUIREMENTS GATHERING
WORKFLOW
BUSINESS REQUIREMENTS
FUNCTIONAL REQUIREMENTS
NON-FUNCTIONAL REQUIREMENTS
API
INTEGRATION
HEALTHCARE
HEALTH CARE
PAYER
PROVIDER
HIPAA

Summary

Company Description
Lumen Solutions Group Inc. is a technology consulting Services company based in Florida. We provide a wide array of experienced business and IT professionals supporting clients from solution design to implementation and support. We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and Enterprise Transformation.

Role: ServiceNow Business Analyst – (Healthcare)
Location: Reston, VA (Hybrid – 1–2 days/week)
Job Type: Contract-to-Hire

Job Summary:
We are seeking an experienced ServiceNow Business Analyst with 8–11 years of experience to support healthcare-focused initiatives. The ideal candidate will work closely with stakeholders, developers, and architects to gather, analyze, and translate business requirements into functional and technical solutions. This role requires strong Agile expertise, workflow analysis, and the ability to drive user stories and feature implementation.
Key Responsibilities:

Gather, analyze, and document business, functional, & non-functional requirements (including security and UX).
Translate business needs into user stories, workflows, and acceptance criteria.
Collaborate with developers, architects, and stakeholders to implement solutions.
Participate in Agile ceremonies including Sprint and PI planning.
Design and optimize business workflows and processes.
Support API integration requirements and translate them into actionable stories.
Mentor junior team members and act as a self-driven contributor.
Assist in ServiceNow implementation and enhancements (CSM, ITSM, CRM modules preferred).

Required Skills & Qualifications:

8–11 years of experience as a Business Analyst.
Strong experience in Agile methodologies.
Expertise in requirement gathering, workflow creation, and user story development.
Experience working with APIs and system integrations.
Ability to work independently and mentor junior resources.
Strong communication and stakeholder management skills.

Lumen Solutions Group Inc is an equal opportunity employer. All qualified applicants will be considered for employment without regard to any legally protected status.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10483685
Position Id: 26-00212
Posted 30+ days ago

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