100% REMOTE: Remediation Manager

Position: Spanish Speaking Remediation Manager

Location: 100% Remote (Client is in United Kingdom)

Duration: 6-12 Months

Rate: We will pay in US Dollars

Cards and payments domain , ISO8583, SQL knowledge

Role Overview:

Remediation Manager is accountable for end-to-end project delivery across market acceptance initiatives. This role involves leading cross-functional efforts across internal teams, stakeholders, and external partners to drive acceptance, manage remediation activities, and ensure project KPIs are met.

Key Responsibilities:

• Own and deliver the overall project plan from initiation to BAU for assigned markets (Spain/LATAM).
• Define and manage field testing strategies in collaboration with internal stakeholders.
• Provide regular project updates, monthly progress reports, and escalate blockers to senior leadership as needed.
• Drive and support remediation efforts to meet acceptance targets:
  • 90% acceptance within 90 days
  • 95% acceptance within 6 months
• Transition market to BAU monitoring once remediation targets are achieved.
• Proactively identify merchant testing needs thorough market analysis and data insights.
• Maintain and regularly update merchant test lists
• Maintain consistent communication with internal stakeholders to stay aligned with market trends and project progress.
• Resolve business and technical issues effectively, navigating complex internal structures with strong leadership.

Preferred experience:

• Proficient in Spanish communication (verbal and written)
• Basics of cards, payments and merchant acquisition environments.
• Experience of working with scheme/network like VISA, Mastercard, Rupay, CUP, JCB, etc.
• Good understanding of Cards functionality like Auth Transaction Flow, Pre-Auth, Credit/debit, ATM, etc as well as ISO8583 standards.
• Experience in managing market-level projects and remediation programs.
• Familiarity with acceptance testing strategies and KPIs.
• Working knowledge of ISO 8583 protocol and transaction message flows.
• Strong problem-solving, decision-making, and data analytics capabilities.
• Possess fair knowledge in analyzing data with Splunk and Snowflake.

Its a 100% Remote Opportunity

Thank You,

Augustin Ahmed

Parmesoft Inc,

Ph:

Fax:

Email: