The UT Health Science Center at San Antonio

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Academic IT & Technology Specialist (On-Site - Canvas/LMS)

San Antonio, TX, US • Posted 5 hours ago • Updated 5 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

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Job Details

Skills

Supervision
Operations Research
Maintenance Planning
Information Technology
LAN
Web Design
Software Installation
Database
Workflow
Business Process
Testing
Audiovisual
Wireless Communication
Technical Support
Learning Management
Communication
Microsoft Word
Microsoft Excel
Microsoft Outlook
Computer Hardware
Operating Systems
Network
Attention To Detail
Delegation
Customer Service
Research
Computer Science
Mathematics
Instructional Design
Management
LMS

Supervision
Operations Research
Maintenance Planning
Information Technology
LAN
Web Design
Software Installation
Database
Workflow
Business Process
Testing
Audiovisual
Wireless Communication
Technical Support
Learning Management
Communication
Microsoft Word
Microsoft Excel
Microsoft Outlook
Computer Hardware
Operating Systems
Network
Attention To Detail
Delegation
Customer Service
Research
Computer Science
Mathematics
Instructional Design
Management
LMS

Summary

Job Description

Under general supervision, responsible for providing support for IT processes and enhancements that heavily support operations, research and education technology. Supports both faculty and staff in day-to-day operations and provides maintenance, planning and implementation of best processes.

This position requires full-time on-site attendance - we will only consider candidates located in or around the Bexar County area.

Responsibilities

Completes several information technology related activities for assigned unit(s) including local area network management, website design and development, hardware and software installation and troubleshooting.
Develops database applications using desktop database software programs.
Develops queries and reports from desktop and institutional databases.
Creates and maintains workflows; reviews workflows and makes improvements.
Provides support to assigned customers; consults with customers on technology solutions to business processes; coordinates testing of new technologies.
Serves as audio visual/computer service technician for seminars; maintains and trains users on wireless data projector system and teleconferencing equipment in departmental conference room.
Performs all other duties as assigned.

PREFERRED:

Provides technical support, administration, and ongoing maintenance for learning management systems (LMS), with particular emphasis on Canvas.
Supports faculty and staff in the effective use of Canvas for course development, instructional delivery, assessment, communication, and other education technology needs.

Qualifications

Computer Skills: Strong knowledge of Microsoft Office (Word, Excel, and Outlook) and both PC and MAC software, hardware, operating systems and network environments.
Language Skills: Ability to read and follow complex instructions, and to analyze and diagnose computer problems.
Ability to write routine reports and correspondence.
Ability to speak and interact with all levels of computer users.
Attention to Detail: The ability to maintain a professional demeanor, pay attention to details and set priorities in a fast-paced environment.
Professionalism in delegating assignments and follow-up on project completion and accuracy.
Experience in handling customer service calls and triage for problems is preferred.
Experience working in a research environment.

EDUCATION:

Bachelor's Degree degree with a concentration in Computer Science, Math or a related field is required.
We will consider applicants with a high school diploma/GED if they can supplement their education with an additional four (4) years of experience.

PREFERRED:

Experience with Canvas course development, course management, user enrollment, gradebook functionality, assignments, assessments, and LMS integrations.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTX139cb4
Position Id: e237861b2e48b9778d85c14fd3641c56
Posted 5 hours ago

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