Jira Administrator

The selected candidate will serve as the IT Healthcare Consultant-Development Tools Administrator-Project Lead for the client Bureau of Medicaid Systems, supporting the Atlassian tools in use by the agency’s ongoing development and implementation projects, including Jira, Confluence, Bamboo, Bitbucket, and related plugins/extensions/tools. Client uses Atlassian tools for issue/enhancement tracking, task tracking, test tracking, requirements traceability, technical and operational documentation, and code management.

Candidates for this position must be capable of performing all aspects of Atlassian tool deployment, configuration, automation, integration, customization, operations, monitoring, and support. This includes but is not limited to:

• Product installation and maintenance
• Regular version upgrades, following the agency’s change management processes
• Monitoring and incident response/communications
• End-user support and training, as needed
• Subject matter expertise for Atlassian tools and plug-ins
• Maintaining an awareness of the agency’s license agreements with Atlassian and notifying management of upcoming expiration/renewals
• Installing and configuring plug-ins/extensions
• Configuring the tools based on team needs
• Building and providing dashboards and reports
• Identifying opportunities for integration with other tools in use and performing that integration (notifications to Microsoft Teams, integration with Outlook, etc.)

Required Skills

• 5-year experience Jira administration, configuration, usage, and maintenance
• 5-year experience Confluence administration, configuration, usage, and maintenance
• 5-year experience configuring Atlassian products based on a business requirements document
• 2-year experience in creation and management of automated tasks and scripting
• 2-years Complex JQL filtering and custom dashboards
• 1 Successful migration or instance consolidation
• Familiarity with additional Atlassian tools: Bamboo, Fis