Job Summary:
As a Salesforce Developer, you’ll be comfortable with the development, design, and implement customizable solutions within Salesforce based upon CRM
· Hands-on CRM development supporting crisis call workflows for the MICAL (Michigan Crisis Line), including coding and delivering user stories
· Work with colleagues, customers, and end users to define technical requirements for new projects and any future enhancements.
· Ensure that the technical requirements tie back to the established customer requirements and performance goals and that the technical direction is consistent with the client''s long-term strategy.
· Take ownership of release cycles to implement and deploy new/updates to existing applications and code.
· Has overall technical responsibility for the technical aspects of the project environments
· Compile internal development guidelines/standards for the development team and ensure the team is following those standards.
· Collaborating with Developers for other systems in order to integrate across the business.
· Ensures the proposed solutions adhere to SOM security guidelines and standards throughout the application lifecycle.
· Proven record of delivering business value by leveraging technology and an ability to communicate strategic technical concepts at an executive level and be a trusted voice at the decision-making table.
· Devise a training plan for the development team for a smooth and successful transition to Maintenance & Operations.
· Excellent written and verbal communication skills.
Salesforce:
- Strong knowledge and working experience in Service Cloud and Experience Cloud.
- Participation in each phase of full Salesforce.com lifecycle implementations
- In-depth understanding of the capabilities and constraints of the Salesforce
- Strong hands-on experience in writing Apex programming, Visual force pages, Apex triggers, Aura Components, and lightning web components.
- Knowledge in implementing solutions using configurations(no-code) such as Flows, process builders, and workflow Rules, etc.
- Work with technical managers, architects, and business stakeholders in gathering requirements and driving the team to implement technical solutions.
- Hands-on experience with integrating Salesforce with cloud-based applications and on-premises applications using standard and custom REST APIs
- Good Experience in core web technologies including HTML5, JavaScript, jQuery, and web services (REST & SOAP, JSON & XML, etc.)
- Hands-on experience in implementing various authentication protocols(oAuth) to integrate 3rd party applications.
- Demonstrates successful implementation of Batch Apex and/or Schedule Apex development.
- Ownership of all End-to-End technical aspects of a Salesforce.com program: data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, and custom development
- Define, communicate, and manage technical change management (e.g., release) processes for all Salesforce technology efforts.
- Assess Salesforce.com architecture and provide secure, high-performance technical solutions on the Force.com platform
- Design and document technical architecture solutions that span multiple platforms and include integration and authentication across systems
- Support SFDX development, branch management, merging, and code deployment activities using Azure DevOps build CI/CD process.
- Identification of risks and issues from a technical perspective.
The successful candidate will be a self-motivated individual, who can work under dynamic conditions and within deadlines.
Required Qualifications:
- Demonstrated hands‑on experience with Salesforce, including SFDX and the Salesforce Development Lifecycle
- 6+ years of strong Salesforce development experience
- 4+ years of experience developing within the Salesforce platform using Apex, Visualforce, Lightning Web Components (LWC), Aura, HTML5, and JavaScript
- 5+ years of experience working with Service Cloud and/or Health Cloud
- 3+ years of hands‑on experience with Salesforce Lightning, including LWC
- 2+ years of experience with API integrations and Single Sign‑On (SSO) implementations
- Experience using Microsoft Azure DevOps or comparable tools for requirements tracking, CI/CD, or release management
- Exposure to data migration and/or cloud integration projects
- Salesforce Certified Platform Developer I and Salesforce Certified Administrator
Preferred Qualifications:
- Salesforce Certified Platform Developer II
- Additional experience that is beneficial but not required, including:
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