Product Owner (Pharmacy and Billing)

Must Haves:

• 7+ years relevant experience as a Senior Level Technical Product Owner (10 total years experience)
• Experience in Pharmacy Finance area including Billing and Collections
• Jira
• Seasoned with the ability to navigate politics, meet tight deadlines, work in a dynamic environment and lead proactively
• Excellent technical, analytical, presentation skills and communication skills required.

Duties:
The Agile Product Owner Senior Advisor is responsible for the initiatives supporting the Specialty Pharmacy Area. This position utilizes technical and operational aptitude and experience to provide business support to Express Scripts Operations to ensure satisfaction with technology products, systems and services in alignment with ESI objectives. Assists with ensuring requirements are clear and actionable and that the execution of approved initiatives drives value in the department. Manages deadlines and ensures overall success of assigned portfolio initiatives from beginning to end.

Primary Functions:

• Provide business direction and project management for cross-functional, operational, strategic and/or tactical initiatives in our Specialty Pharmacy area.
• Coordinate cross-functional team members' activities to ensure that designated projects and relevant tasks are completed on time to support the project team's efforts.
• Gather and analyze data, develop queries, document necessary requirements, track action items via a project plan, and provide status reports. Ensure proper processes are met and documented by responsible team and business lead.
• Responsible for timely completion of initiatives and communicating with leadership on roadblocks and changing priorities.
• Optimize results within acceptable product scope and time constraints. Partner with cross-functional project teams to assess status, support escalated issues as they arise and drive the resolution of product impediments.
• Assist in the establishment of the strategic direction and product roadmap.
• Act as liaison between business and technology to execute portfolio level initiatives, resolve issues, monitor KPI results and provide leadership status updates.
• Accountable for completing financial analysis with resource management partner and tracking savings/margin/benefit with leadership.
• Understanding of trends and metrics associated with your product/capability area.
• Leverage data to come up with new opportunities for product improvement.
• Work with business and technology partners to understand our customers' needs to meet business objectives and to improve customer satisfaction/NPS.
• Partner with technology and analytics teams to develop new data sources for KPI's currently not in place.
• Lead large/complex technology projects in our Specialty Pharmacy area and assist others in gathering and documenting requirements.

Skills:

• 5+ years relevant experience; i.e., business analysis and/or technology development
• Experience in Pharmacy Finance area including Billing and Collections preferred
• Experience working in an agile environment preferred
• PC skills including knowledge of Microsoft Office, Agile tools (Jira, Rally), Business Process Modeling tools
• Ability to handle analysis from issue identification to proposal of potential solutions
• Strong business and organizational skills
• Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines.
• Excellent technical, analytical, presentation skills and communication skills required.
• Ability to effectively operate within a fast pace, dynamic organization
• Ability to influence and build strong relationship across the organization
• Proven ability to work in a team environment

Education:

• Bachelor's degree preferred; MBA preferred

Required Skills:

• Organizational Skills
• Presentation Skills
• Product Management
• Project Plan
• Billing
  

Additional Skills:

• Agile
• Microsoft Office
• Rally
• Jira
• Financial Analysis
• Liaison
• Data Sources
• Finance
• Product Roadmap
• Strategic Direction
• Business Analysis
• Credit Issues
• Metrics
• Project Management
• Pharmacy
• Documenting
• Operations

Minimum Degree Required:
Master's Degree