Platform Engineering Senior Manager

"I can be myself at work."

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness-and we're committed to fostering a strong sense of belonging in a respectful workplace.

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

"I can influence my income."

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You'll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

"I can lead a full life."

You bring unique goals and interests to your job and your life. Whether you're raising a family, you're passionate about where you volunteer, or you want to explore different career paths, we'll give you the resources that can set you up for success.

• Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
• Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
• Access on-demand professional development resources that allow you to hone existing skills and learn new ones

"I can succeed as a Platform Engineering Senior Manager at Capital Group."

We are scaling our global technology operations to deliver highly available, secure, and efficient services. As a Platform Engineering Senior Manager, you will help shape our new operations organization while leading two existing teams. Flexibility will be key as teams and responsibilities will shift as this new organization matures.

In addition, this role will champion availability, scalability, resilience, and reliability across cloud and on-premise platforms and influence the broader technology teams to adopt similar standards. The leader will also champion the adoption of modern technologies , including AI-enabled and automation-first capabilities, to transform operational efficiency and service delivery; simplify and scale. A key accountability includes ensuring global compliance with IT Service Management standards, tools and processes while continuously improving the quality and integrity of operational data.

Key responsibilities

• Demonstrate a disciplined and relentless focus on operational rigor across cloud and on-premise platforms.

• Drive the adoption of AI-enabled and automation-first capabilities to reduce operating costs, decrease reliance on third-party providers, and simplify and scale repeatable operational processes.

• Promote a data-driven approach to operations; fostering trust is systems monitoring and data.

• Demonstrate calm, confident leadership during high-stress incidents.

• Drive Operations cost optimization and efficiencies across the portfolio.

• Drive increased resilience into products as a high-bar standard and influence across the wider IT organization to achieve similar resilient practices.

• Embrace data-driven operations through modern technologies, including AI Ops.

• Ensure compliance with ITSM standards and processes (Event, Incident, Problem, Change, etc.)

• Lead, mentor, and develop a geographically distributed IT team, focusing on strengthening operational maturity.

• Promote a culture of collaboration, accountability, and continuous improvement.

• Cultivate a high-performing technology operations culture that emphasizes proactive and forward-looking engagement to minimize outage risk.

• Contribute to the development of a globally aligned operational strategy.

• Manage both ongoing and project budgets, delivery timelines, and strategic vendor relationships as partners.

• Collaborate with Vendor Management team to build & maintain IT Ops relationships with critical 3rd party vendors and SaaS providers.

"I am the person Capital Group is looking for."

• You have a bachelor's degree in information technology, Computer Science, or related field (master's preferred).

• You have 10+ years of progressive IT leadership experience, including managing global teams and operations.

• You demonstrate an ability to lead high-stakes incident command and executive communication.

• You have proven experience in global IT structures with direct coordination across continents.

• You possess a strong knowledge of Global IT environments, including ITIL and regulatory and compliance requirements.

• You have demonstrated success in driving digital transformation, automation, and data driven operations practices. You have a consistent track record of delivering commitments.

• You have the ability to develop and execute staffing plans that align talent with business needs and foster high engagement.

• You demonstrate exceptional leadership, communication, and stakeholder management skills along with influencing and negotiation skills in matrixed or decentralized environments.

• You are a continuous learner with experience in implementation and business applications of AI technologies.

"I can apply in less than 4 minutes."

You've reviewed this job posting and you're ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn't what you're looking for, check out our other opportunities and join our talent community.

"I can learn more about Capital Group."

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That's why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people's lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.

Southern California Base Salary Range: $208,245-$354,017

San Antonio Base Salary Range: $187,540-$318,818

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.