Direct Client: ServiceNow Manual QA Analyst @ Austin, TX – Hybrid

Hybrid in Austin, TX, US • Posted 2 hours ago • Updated 2 hours ago
Contract Independent
Contract W2
Contract Corp To Corp
3 Months
No Travel Required
Hybrid
Depends on Experience
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Fitment

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Job Details

Skills

  • ServiceNow Manual Testing
  • QA/Test Case Creation & Execution
  • Agile/Scrum Methodology
  • Jira Defect Tracking
  • API & Integration Testing
  • SDLC & Enterprise QA Standards
  • UAT Coordination
  • ServiceNow SPM
  • ITSM
  • CMDB
  • HRSD Modules
  • Texas State Agency Environment Experience (DFPS/HHS Preferred)

Summary

ServiceNow Manual QA Analyst

Austin, TX – Hybrid

3 months + Extension

Looking for the candidates who can work without any visa sponsorship.

The Worker supports DFPS Information Technology Services (ITS) by ensuring the quality, reliability, and compliance of enterprise systems through strict adherence to ITS Quality Assurance (QA) standards. This role focuses on manual testing within ServiceNow, including test planning, test case creation, and execution. The analyst plays a critical role in enforcing DFPS ITS QA methodologies, validating system functionality, and ensuring solutions meet Texas State SDLC, security, and governance requirements.

 

II.  CANDIDATE SKILLS AND QUALIFICATIONS

 

Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.

Years

Required/Preferred

Experience

4

Required

Manual testing experience in ServiceNow

4

Required

Strong analytical, documentation, and communication skills

4

Required

Strong experience in test case creation and execution within a formal QA framework

4

Required

Proven experience following ITS or enterprise QA standards and SDLC processes

3

Required

Experience working as a mid-level testing/analysis role

3

Required

Solid understanding of Agile/Scrum SDLC

2

Required

Experience supporting Texas State agency systems, preferably DFPS or HHS environments

2

Required

Working knowledge of API and integration testing

2

Required

Proficiency using Jira for defect tracking and Agile work management

4

Preferred

ServiceNow Strategic Portfolio Management (SPM) module testing experience

4

Preferred

Experience testing additional ServiceNow modules (ITSM, CMDB, HRSD)

2

Preferred

Experience with Texas DIR compliance, audits, or release readiness checkpoints

2

Preferred

UAT coordination experience in a government or regulated environment

 

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10314943
  • Position Id: 509-42690-
  • Posted 2 hours ago

Company Info

About KSN Technologies, Inc.

KSN Technologies Inc. is a premier Tier-1 IT consulting and staff augmentation firm with over 20 years of experience delivering highly skilled technology professionals and consulting services to multiple U.S. state government agencies and enterprise clients. We specialize in key technology areas including Artificial Intelligence, Cloud Computing (Azure, AWS, Google Cloud), Cybersecurity, Enterprise Application Development (.NET, Java, Salesforce), Data Engineering, Business Intelligence, DevOps, and Intelligent Automation.

As a trusted government partner, KSN Technologies has built a strong reputation for reliability, compliance, and delivery excellence in regulated environments such as healthcare and public sector digital transformation. Our consultants contribute to mission-critical initiatives including cloud migration, enterprise system modernization, and secure data platforms. We are committed to providing our professionals with impactful project opportunities, competitive compensation, and long-term career growth while enabling clients to achieve their strategic technology goals.

KSN Technologies Inc. is an Equal Opportunity Employer. Employment eligibility verification and background checks may be conducted in accordance with client and government requirements.



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