Amazon Connect Conversational AI - W2
Congensys Corp.
Dice Job Match Score™
🔢 Crunching numbers...
Job Details
Skills
- Amazon Connect
- Amazon Lex V2
- Amazon Q
- IVR
Summary
🚨 URGENT HIRING | Business Process Designer – Conversational AI 🚨
📍 Location: Remote – USA
💼 Experience: 6+ Years
🛂 Work Authorization: H-1B candidates may be considered
🏥 Industry: Healthcare experience required
Required Skills & Qualifications:
- 6+ years of experience in Conversational AI, business process analysis, and process mapping.
- Hands-on experience with Amazon Connect and contact flow design.
- Strong knowledge of IVR, Amazon Lex V2, and Amazon Q in Connect.
- Experience analyzing business requirements and translating them into conversational workflows and process maps.
- AWS Associate certification is the minimum specified qualification.
- Amazon Connect certification or badge required, as specified in the detailed qualifications.
- Healthcare industry experience and a professional degree are mandatory.
Key Responsibilities:
- Analyze healthcare business processes and design conversational AI workflows.
- Design and optimize Amazon Connect contact flows and IVR experiences.
- Configure or support integrations involving Amazon Lex V2 and Amazon Q in Connect.
- Map business processes, document requirements, and collaborate with business and technical teams.
- Ensure conversational solutions align with healthcare operational needs.
- Dice Id: 91170923
- Position Id: 9116553
- Posted 22 hours ago
Company Info
About Congensys Corp.
Congensys Corp is a leading IT Solutions and Service Provider creating major consulting and development innovations with an emerging spectrum of techno suites. Our solutions spread across Enterprise Resource Planning, Application Development and Management, IT Network Professional Services, IT Infrastructure Management, Mobile Analytics and Advanced Analytics. We do just the right thing, at the right time! Need of the hour is to blend technology while making the most of the business projections and to bring in visibility and impact. How, why, and when to rocket these? Then, well just trust the experts!!
Congensys Corp is one of the fast growing companies providing comprehensive range of IT services, IT staffing and Consulting. Congensys Corp is building a very strong technology hub with diversified workforce to create and blend technologies for expected organic growth and better future of our clients.
