Business Analyst 3

Candidate must be local

Job Description

• Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
• This position reports directly to the Director of the Office of Aging Services Coordination. The individual performs highly complex (senior-level) business analysis work involving: creating and executing a plan for secret shoppers to interact with the NWD system to identify strengths and gaps in receiving an appropriate referral for LTSS; working closely with business stakeholders to elicit, document, and analyze business requirements and user needs for an interoperable system of referrals between “doors”; reviewing and assessing existing business processes to identify trends, issues, and opportunities for improvement; and assessing potential solutions and making recommendations to improve the quality of IT solutions to meet business needs. Additionally, the position performs a liaison function connecting program areas, internal and external stakeholders, subject matter experts, and the IT department to identify stakeholder and end user business requirements and to coordinate the automation of new or improved existing IT systems to improve business operations.
• The successful candidate will have strong analytical and problem-solving skills and excellent communication and interpersonal abilities. Additionally, experience with government regulations and processes is preferred.

CANDIDATE SKILLS AND QUALIFICATIONS

• Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
• Years     Required/Preferred        Experience
• 8             Required              Skilled in eliciting business and technical requirements
• 8             Required              Skilled in communicating complex design and technical issues, as well as writing business cases and planning documents
• 8             Required              Skilled in effective verbal and written communication and presentation skills
• 8             Required              Skilled in gathering input, formulating a plan, and carrying it to fruition
• 8             Required              Skilled in providing exceptional follow-through and customer-service
• 1             Preferred             Experience with government regulations and processes