Network AND Telecommunications Engineer

Description
Job Description Summary:
The Network and Telecommunications Engineer is a hands-on technical specialist responsible for the administration, configuration, and troubleshooting of enterprise voice and network systems across MarinHealth. This role leads support of Cisco Unified Communications platforms-including CUCM, Unity (CUC), UCCX, CER, CIMP, and Informacast-while also contributing to the design, implementation, and maintenance of a secure, scalable network infrastructure.
Working closely with sr engineers and IT teams, this position supports a complex network environment leveraging Cisco Catalyst, Nexus, ISR, and Arista technologies across hospital and clinic locations. Responsibilities include managing enterprise voice services, maintaining paging and local telephony systems, and providing Tier 2/3 support for escalated network and telephony issues.
The role requires strong hands-on expertise in Cisco collaboration tools, network architecture, VLAN segmentation, and routing protocols, as well as physical infrastructure support such as cabling and device installations. This individual also serves as a technical resource and mentor, partners cross-functionally to optimize user experience and clinical workflows, and ensures compliance with healthcare standards.
This is an on-site position based in Greenbrae, California, with participation in a 24 7 on-call rotation to support operational continuity and service excellence.
Job Requirements, Prerequisites and Essential Functions:
Job Specifications:
Education:
Bachelor's degree in computer science, Information Systems, Engineering, or related field (or equivalent experience).
Experience
Minimum 7+ years of hands-on networking experience, including close collaboration with systems architects and network administrators.
Minimum 5+ years of experience administering and troubleshooting Cisco Unity, CUCM, UCCX, CER, Cisco phone system management consoles, and attendant consoles.
Minimum 5+ years of experience supporting network administrators with wiring and cabling needs, as well as replacing and troubleshooting physical phone installations.
Experience in healthcare or other regulated environments preferred.
License and Certifications:
Technical certifications preferred (such as CCNA, CISSP, etc.)
Experience
Expertise in Cisco Platforms: Advanced administration, configuration, and troubleshooting of Cisco Unity, CUCM, UCCX, CER, and attendant consoles.
Enterprise Network Architecture: Ability to design, implement, and maintain secure, scalable network infrastructures, including both physical and logical configurations.
Physical Infrastructure Support: Skilled in supporting network administrators with wiring and cabling needs, as well as replacing and troubleshooting physical phone installations. Technical Problem Solving:
Proven capability to serve as a technical resource for escalated service desk tickets, providing Tier 2 and Tier 3 support for complex network and telephony issues.
Collaboration and Communication: Ability to work closely with IT operations, systems engineers, and clinic staff to optimize user experience, uphold security standards, and ensure compliance with healthcare regulations.
Leadership and Mentorship: Experience leading and mentoring technical support team members, fostering professional development and maintaining high standards of service delivery.
Commitment to Service Excellence: Dedicated to upholding organizational standards for patient privacy, safety, and service in all technical operations.
Skills
Cisco, Cisco MDS, BGP, TCP/IP
Top Skills Details
Cisco, Cisco MDS, BGP, TCP/IP
Additional Skills & Qualifications
5 days onsite. Could have some off hours. 8am-5pm or could be 9-6pm.
Cisco Phone exp, managing phones, Analog tracing. It's a level 2 role.
Expertise in Cisco Platforms: Advanced administration, configuration, and troubleshooting of Cisco Unity, CUCM, UCCX, CER, and attendant consoles.
Enterprise Network Architecture: Ability to design, implement, and maintain secure, scalable network infrastructures, including both physical and logical configurations. Installing switches, configuring switches. Installing hardware, patching.
1. Ability to work both independently and in small teams
2. Ability to work under pressure
3. Ability to communicate technology to non-technology staff
4. Ability to document work flow and provide work flow analysis
5. Knowledge of time management and the ability to prioritize / reprioritize projects.
6. Possess strong communication. Able to express ideas clearly and persuasively in both verbal and written format
7. Possess strong logical, analytical and critical thinking skills
Experience Level
Intermediate Level
Job Type & Location
This is a Permanent position based out of GREENBRAE, CA.
Pay and Benefits
The pay range for this position is $112000.00 - $160000.00/yr.
Health & Immunizations: To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law.
Workplace Type
This is a fully onsite position in GREENBRAE,CA.
Application Deadline
This position is anticipated to close on Jun 4, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.