At Apple, we don't just build products; we create experiences that change how people interact with the world. AppleCare is at the heart of that promise, ensuring every customer who needs support leaves feeling delighted. AppleCare Engineering (ACE) is the technical team that makes that possible by developing the tools, fixtures, and processes that keep Apple products performing at their best, long after they leave the box. Within ACE, the Hardware Tool & Packaging Design (HWTPD) team is the group responsible for engineering the physical solutions that make repair possible: the fixtures, diagnostic tools, and packaging that technicians around the world rely on every day. We're looking for a curious, driven mechanical design engineer who is ready to take on real program responsibility, work across disciplines, and contribute to solutions that reach customers around the world.
Description
As a Mechanical Design Engineer on the ACE team, you will play a central role in designing and delivering electromechanical tools and fixtures that support the diagnosis and repair of Apple products across all business lines. You will contribute across the full development lifecycle, from early concept and requirements definition through detailed design, vendor development, certification, and production ramp, working with growing independence as you build expertise in the role. This is a hands-on, high-impact position that sits at the intersection of mechanical engineering, cross-functional collaboration, and global repair operations.
Minimum Qualifications
Bachelors degree or equivalent experience in Mechanical Engineering or related field of study with at least 3 years of experience in mechanical design
Background contributing to electromechanical system design across multiple phases of development, from concept through production
Knowledge of 3D CAD software such as NX or SolidWorks to produce production-ready models and author 2D drawing packages
Application of design for manufacturability across plastics and metals, including molding, machining, casting, stamping, and 3D printing
Understanding of electromechanical systems including mechanical, electrical, and thermal integration, and engaging on electrical engineering (EE) design decisions at the system level
Execution of design of experiments (DOEs) to validate tools, fixtures, or processes
Utilization of geometric dimensioning and tolerancing (GD&T), first article inspection (FAI), and process capability index (Cpk) practices on 2D drawings
Familiarity with prototyping, assembly, testing, and troubleshooting
History of communicating technical information to cross-functional and non-technical audiences
Experience partnering with vendors to co-develop electromechanical systems from early prototyping through production ramp. Includes hands-on involvement in iterative builds, mass production planning, technical support, and quality assessment.
Preferred Qualifications
Masters degree or equivalent in Mechanical Engineering with a focus on manufacturing, dynamics, controls, robotics, or electromechanical design
Experience with robotic or automated electromechanical systems, including motion control, actuation, and sensing integration
Ability to define firmware and software logic flows for electromechanical systems, and collaborate with software and firmware engineers to implement, validate, and refine designs
Knowledge of manufacturing change order (MCO) processes for printed circuit board (PCB) designs within electromechanical systems
Experience working with international suppliers through product development and production ramp
Understanding of global safety certification programs such as UL or CE through to approval
Experience managing multiple concurrent programs in ambiguous environments, including creating PRDs, BOMs, part tracking systems, and revision schedules
Proficiency in Mandarin Chinese
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 90733111
- Position Id: 5d9d8ea0d3e5512a1594554b84e50cf8
- Posted 30+ days ago