Sr Systems/Inrastructure Engineer

Role/Title - Senior Systems/Infrastructure Engineer

Charlotte, NC (Hybrid)

VISA: Any

Only W2/ No C2C

Skill Set / Requirements

• Experience working with critical systems in regulated environments and compliance-driven operations
• Strong experience in archiving, secure messaging, electronic record retention, and regulatory compliance systems
• Expertise in Windows Server Administration (2016 2022) and troubleshooting across Linux/UNIX environments
• Hands-on experience with Active Directory, DNS, and DHCP
• Strong database management experience in SQL Server, Oracle, and MongoDB
• Proficiency in PowerShell and Bash scripting for automation and operational efficiency
• Experience in incident and problem management, including monitoring and root cause analysis using tools like ServiceNow
• Understanding and application of System Reliability Engineering (SRE) principles to improve system performance and availability
• Hands-on experience with application servers and tools such as Apache Tomcat, IIS, and Microsoft Visual Studio
• Experience supporting enterprise applications including Microsoft 365, SharePoint, Power BI, Tableau, Citrix, and VMware
• Strong knowledge of compliance, archiving, and regulatory support processes, including audit and data retention requirements

Roles and Responsibilities:

• Administer and troubleshoot Windows Server (2016 2022), Linux/UNIX environments, and core services such as Active Directory, DNS, and DHCP
• Manage and support compliance-driven systems including archiving, secure messaging, and electronic record retention platforms
• Monitor system performance, ensure high availability, and apply System Reliability Engineering (SRE) principles to improve reliability and scalability
• Perform database administration tasks for SQL Server, Oracle, and MongoDB including performance tuning, backup, and recovery
• Develop and maintain automation scripts using PowerShell and Bash to streamline operational processes
• Handle incident and problem management, perform root cause analysis, and implement preventive measures to avoid recurrence
• Utilize tools such as ServiceNow for ticketing, tracking, and reporting of incidents and service requests
• Support and maintain enterprise applications including Apache Tomcat, IIS, Microsoft 365, SharePoint, Citrix, and VMware
• Ensure systems adhere to regulatory compliance, audit requirements, and data retention policies
• Collaborate with cross-functional teams to resolve technical issues and support ongoing projects and system enhancements
• Continuously evaluate and improve system architecture, operational processes, and monitoring capabilities
• Provide technical guidance, best practices, and documentation to support team knowledge sharing and operational excellence