Service Desk Personnel Nashville, TN 37243
Syntricate
Dice Job Match Score™
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Job Details
Skills
- DESKTOP SUPPORT
- HELPDESK SUPPORT
- COMPUTER TECHNICIAN
- HELP DESK ANALYST
- HELP DESK SUPPORT
- DESK SIDE SUPPORT
- DESKSIDE SUPPORT
- IT SUPPORT
- IT TECHNICIAN
- SERVICENOW
- SERVICE NOW
- TICKET
- TICKETS
- TICKETING
- IOS
- APPLE COMPUTER
- APPLE
- MAC
- IPAD
Summary
Requisition Name Service Desk Personnel
Estimated Duration 11/16/2026 - 11/16/2027
Description
Work Location: 312 Rosa Parks Avenue Nashville, TN 37243
Must be able to lift at least 50 pounds.
IT Call Center Experience preferred
- Able to handle call volume of up to 30 calls per day. People/Customer Service skills required Printer Administration and Troubleshooting
- Server Print Queue, and local Queues Active Directory Management
- Able to navigate Different OUs
- Able to look up attributes
- Able to reset password and unlock accounts. iOS Management, Support, and Deployment
- Setting up new phones/Ipads
- Resetting iTunes accounts
- Resetting network settings
- Backup/Restore device data
Video Conferencing
- Cisco WebEx
- MS Teams
- Cisco Presence video solutions
Network troubleshooting
- Internal vs external
- VPN
- LTE
- Wifi
Application Troubleshooting
- Account permission
- Compatibility settings
- Browser vs installed
Remote support
- MSRA
- RDP
- TEAMs
- Webex
Hardware Deployment
ServiceNow
- Ticket management
- Ticket assignment
- Dice Id: 91142014
- Position Id: 26-03305
- Posted 10 hours ago
Company Info
About Syntricate
We are here to analyze and resolve the most intricate processes and deliver market’s best solution and services to your business problems.
Syntricate Technologies is an Information Technology and Business Consulting company that offers comprehensive solutions to our clients for Quality Assurance, Validation, Regulatory, Business Analysis and Project Management services. Our core values are integrity, delivering value and making positive impact on society. We are committed to our client success and work on high standards to provide the best professional services.
We believe in effective integration of technology to improve business processes. We provide solutions that address the current and long-tern needs of our clients nationwide which range from various industries such as Healthcare, Pharmaceutical, Life Sciences, Finance and Insurance.