Principal IT Program Manager (Hybrid)

Title: Principal IT Program Manager
Location: Oakland, CA (Hybrid 2 days onsite per week at Oakland General Office or San Ramon Valley Conference Center)

Department Overview

PG&E s Information Systems Technology Services (ISTS) team delivers innovative technology solutions that drive reliability, security, and customer satisfaction. As PG&E executes its 10-year True North Strategy, IT plays a critical role in shaping a climate-resilient, digital utility platform that redefines the customer energy experience.

Position Summary

The Principal IT Program Manager will provide strategic leadership across multiple, large-scale IT programs. This role requires an accomplished program leader who excels in delivering complex projects on time, within scope, and on budget. The Program Manager will coordinate cross-functional teams, manage stakeholder expectations, mitigate risks, and champion innovation in IT program delivery.

This is a hybrid position with 2 in-person days per week on average (Oakland or San Ramon).

Key Responsibilities

• Lead, plan, and oversee complex IT programs ensuring alignment with business and technology strategies.
• Define program goals, timelines, performance metrics, and governance processes.
• Manage program budgets, resources, and interdependencies effectively.
• Proactively identify and mitigate risks; ensure compliance with audit and governance requirements.
• Foster collaboration across diverse teams and stakeholders.
• Communicate program updates, milestones, and risks to leadership and stakeholders.
• Drive continuous improvement, best practices, and innovation in IT program delivery.
• Maintain comprehensive project documentation and reporting.

Qualifications

Minimum:

• Bachelor s degree in Computer Science, IT, or related field (or equivalent experience).
• 10+ years of program/project management experience in technology.

Desired:

• Experience with PPM tools (e.g., Planisware).
• PMP certification (PMI).
• SAFe Agilist or SAFe Lean Portfolio Management certification.

Knowledge, Skills, and Abilities:

• Proven success leading complex, enterprise-level IT programs.
• Strong understanding of program/project management methodologies and tools.
• Excellent leadership, stakeholder management, and communication skills.
• Ability to manage budgets, resources, and ambiguity effectively.
• Strategic thinker and problem solver with strong execution skills.