K&K Global Talent Solutions
K&K Global Talent Solutions

Technical Program Manager (TPM) || Remote

Remote • Posted 3 hours ago • Updated 3 hours ago
Contract Corp To Corp
Contract W2
24 Months
No Travel Required
Remote
Depends on Experience
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Fitment

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Job Details

Skills

  • Contact Center
  • AWS Connect
  • stakeholder

Summary

Job:Technical Program Manager (TPM)

Location: Remote

  • Target Profile: Technical Program Manager (TPM)
  • Core Initiative: Lead an end-to-end contact center modernization, specifically migrating legacy systems to AWS Connect with a complex Salesforce integration.
  • Non-Negotiable Skills: Exceptional stakeholder management and executive-level communication; must effortlessly bridge the gap between business leaders and technical engineering teams.
  • Required Domain Experience: Proven track record managing large-scale call center or contact center migrations.
  • Ideal Tech Stack Expertise: Familiarity with AWS Connect architecture, call routing workflows, and Salesforce (Service Cloud/CRM) integration points.
  • Key Responsibilities: Driving project timelines, aligning cross-functional teams, mitigating migration risks, and ensuring seamless delivery of the new tech stack.

Candidates based on the West Coast are ideal.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91143240
  • Position Id: 2704-30669-1788470243
  • Posted 3 hours ago

Company Info

About K&K Global Talent Solutions

K&K Global Talents Solutions Inc: A New Era in the US Recruitment Industry With their partnership with a highly reputable German recruitment firm boasting over 30 years of experience, K&K Global Talents Solutions Inc. is an emerging player in the US recruitment industry. This collaboration allows them to merge the advantages of a new entrant with the vast knowledge and expertise of a well-established player. Clients and candidates are guaranteed to benefit from innovative recruitment approaches, cutting-edge strategies, and a wealth of knowledge and trust. K&K Global Talents represents the future of recruitment in both IT and Nursing industry, with a modern outlook and flexibility, combined with the methodologies that have sustained success for over 30 years, thanks to their esteemed German partner.

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