Commercial Security Service Technician

Commercial Service Technician - Fire & Security Systems
Location: Must reside within 1 hour of Parkville, MD
Employment Type: Contract or Full-Time

About the Role
We are seeking an experienced Commercial Service Technician with strong fire systems experience to join a growing security services team. This technician will service, troubleshoot, repair, and maintain a wide range of commercial fire and security systems across Maryland.
This is a customer-facing role requiring professionalism, problem-solving skills, and the ability to work independently in fast-paced environments.

Top Required Skills

1. Fire Systems Experience (Must-Have)

Minimum 5 years in the commercial security industry with hands-on experience servicing and troubleshooting fire equipment, including:

• Fire alarm panels & systems
• Fire inspections
• Low-voltage cabling
• Motion sensors, locks, smoke detectors, CO detectors
• Hardwired & wireless CCTV systems
• Access control systems

2. Strong Communication Skills

Ability to effectively interact with:

• Security leadership
• End customers
• Project managers
• Technical support teams

3. Technical Troubleshooting & Customer Service

• Diagnose and resolve hardware issues
• Provide high-quality customer support
• Basic installation knowledge to replace common components

Nice-to-Have Skills

• Fire alarm installation
• Alarm system installation
• Security system servicing
• SLA & ticketing system experience
• General technical service experience

Daily Responsibilities

• Manage 4 service tickets per day on average
• Receive schedule one week in advance
• Troubleshoot and repair a wide range of equipment, including:
  • Alarm.com
  • DMP
  • DSC (832, 1832, Alexor, Impassa, Neo)
  • Qolsys
  • Bosch keypads
  • Honeywell
  • Concord
  • Vista
  • Plus additional systems as required
• Work with sensors, locks, glass break devices, smoke & CO detectors
• Fire panel experience is a plus (training available):
  • Silent Knight (6808, 6820)
  • Potter AFC (1000, 100, IPA series)

Additional Qualifications

• Strong fire knowledge (top priority)
• Low-voltage cable experience
• Ability to work in both occupied and new-construction commercial sites
• Efficient schedule management
• Ability to work independently and in small teams
• Calm under pressure in outage or emergency environments

Employee Value Proposition

Contractor Benefits

• Weekly pay
• PTO, holiday pay, benefit options
• Company vehicle (no personal drive time)
• Gas card & expense card

Full-Time Employee Benefits

• PTO, holidays, full benefits package
• Company vehicle
• Ongoing training, certifications & continuing education
• Leadership opportunities as the commercial and new-build teams expand

Work Environment

• Fast-paced and customer-focused
• Requires self-sufficiency and strong troubleshooting ability
• Mix of independent work and small-team collaboration

Job Type & Location
This is a Contract to Hire position based out of Parkville, MD.
Pay and Benefits
The pay range for this position is $25.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Parkville,MD.
Application Deadline
This position is anticipated to close on Mar 3, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.