Now Assist AI Agent / LLM Topic Developer

Remote • Posted 12 hours ago • Updated 12 hours ago
Full Time
No Travel Required
Remote
$90000 - $125000/yr
Company Branding Image
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Now Assist AI Agent / LLM Topic Developer

Summary

Job Title: Now Assist AI Agent / LLM Topic Developer

Location: Remote

Employment Type: Full-time

Job Description:

Must Have Technical/Functional Skills

  • Strong hands-on and leadership experience in Servicenow AI Agent Studio(Yokohoma/Zurich).
  • Practical experience on NowAssist Skills Kit.
  • Strong knowledge and hands-on experience on LLM Topic configuration.
  • Build and configure AI agents (virtual agents, copilots) on ServiceNow
  • Design multi-step agent workflows for real scenarios
  • Use Now Assist capabilities to automate:
  • ITSM workflows (incidents, requests)
  • HR / CSM use cases
  • Create LLM-powered topics (use cases) for agents
  • Design:
    • Prompts
    • Instructions
    • Guardrails
  • Tune responses for:
    • Accuracy
    • Tone
    • Business context
    • Define dialog flows:
      • Intents
      • User journeys
      • Fallback handling
      • Ensure:
        • Natural conversation
        • Minimal friction
        • Improve metrics like:
          • Containment rate
          • Resolution rate
          • Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
            • Dice Id: 91097129
            • Position Id: salt-77651
            • Posted 12 hours ago

            Company Info

            About Stanley David and Associates

            We strive to add value and work as true partner with our clients

            Stanley David And Associates is a recruitment specialist in the area of IT and Engineering and we stay firmly in our area of expertise, doing what we love.

            We know the players and the companies and invest a lot of time getting to know candidates and clients in equal measure. This ensures a swift, cost effective and perfect placement whether it s permanent or interim.

            In addition we have a reputation for having the best understanding of the market landscape, for sourcing great candidates

            -We have a Global Footprint with offices in 3 countries USA, UK and India.

            -SDNA Global have built up an incredible reputation within the IT strategic hiring.

            -We work with Tier1 and Tier 2 IT Outsourcing companies for Leadership hiring needs in UK, Europe, USA and Indian geos.

            -Each SDNA member has over 5 years of experience in Talent Acquisition

            -We have successfully closed roles in countries UK, USA, Germany, Sweden, Dubai, France, Netherlands, Switzerland, Austria, Hungry, Spain, Italy, Norway, Denmark, Nigeria and South Africa

            -Telecom, Media and Hi-tech

            -Health care and Life Sciences

            -Energy and Utilities

            -CPG, Retail and Transport

            -Banking and Financial Services


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