Salesforce Health Cloud - Technical Lead

Technical Lead – Patient Strategy
San Francisco, CA
6+ Months

Key Skills and Responsibilities
•       Expertise in Salesforce Health Cloud and/or any other Patient  CRM platform/systems
•       Design and work closely with Architect to define end-to-end flow among various platforms/systems like Salesforce Health Cloud and AWS, ensuring a "single source of truth" for patient data.
•       AI Orchestration: Lead the development of Agentic AI solutions that process real-time data from the Data Lake to deliver proactive "nudges" to patients and case managers.
•       Expertise in AWS Services like Lambda, Glue, S3, Athena etc.
•       Expertise in developing custom AI Agents using AWS BedRock
•       Excellent ability to analyze complex data sets, troubleshoot issues, and optimize data workflows.
•       Creative problem-solving mindset to address technical challenges.
•       Ability to convey complex technical ideas clearly to both technical and non-technical stakeholders.
•       Data Governance: Ensure all digital solutions comply with Pharma-specific regulations (HIPAA and regional privacy laws).
•       Experience in Patience Engagement and Patient Service tools in Pharma Commercial domain