Senior/Lead UX Researcher

Who You Will Be Working For

Atlas is a global strategic consulting firm, focused on the life sciences industry. Our services include Management Consulting, Managed Services and Agile Services. Global pharmaceutical companies and emerging players in the Life Sciences depend on over four hundred Atlas consultants to ensure they have the capabilities that will give them the ability to succeed.

What You Will Do

We are seeking a Senior/Lead UX Researcher to support rapid-cycle usability testing and user research for digital products and experiences patient facing poducts. This role will initially focus on leading remote moderated usability assessments within sprint cycles, managing the research process end-to-end, and delivering clear, actionable insights to product, design, and strategy teams.
This is a US-based role with expected travel to the greater Kansas City area for on-site research activities. Candidates may live locally or be able to travel as needed. Travel is expected to average approximately 25% per month and may increase up to 50% depending on project needs. This is a 9-month engagement with potential to extend for an additional 6 months, with a target start date of July 1.

Job Responsibilities

* Lead remote moderated usability assessments across sprint cycles, including planning, execution, synthesis, and reporting.
* Manage end-to-end research operations, including study planning, participant recruiting, scheduling, session moderation, and stakeholder coordination.
* Conduct usability testing for digital products, applications, and related digital assets.
* Synthesize research findings into clear themes, insights, and recommendations that support product and experience decisions.
* Prepare topline reports and communicate findings to cross-functional stakeholders in a concise, actionable format.
* Partner with internal research, product, design, development, and strategy teams to align research activities with project goals.
* Participate in an initial onboarding and shadowing cycle to understand existing research operations, standards, and ways of working before operating more independently.
* Support research activities related to future plasma app experiences and future plasma/donor center innovation.
* Conduct on-site research in plasma center environments in Kansas as needed.
* As the engagement evolves, support additional research methods such as in-depth interviews, contextual inquiry, in-person studies, and research focused on physical products, services, and broader donor center experiences.
* Maintain a strong focus on execution, quality, and timely delivery within a fast-paced product development environment.

Qualifications

* 5-7 years of UX research experience preferred; candidates with 3-5 years of strong, hands-on experience may also be considered.
* Demonstrated experience leading moderated usability testing, especially in rapid sprint-cycle environments.
* Strong ability to independently plan, recruit, schedule, conduct, synthesize, and report on research studies.
* Experience supporting digital product research, including apps, web-based tools, or other digital experiences.
* Familiarity with research operations, participant coordination, scheduling logistics, and study documentation.
* Ability to translate research findings into practical, actionable recommendations for product and design teams.
* Experience with additional qualitative research methods such as interviews, contextual inquiry, field research, or in-person testing is a plus.
* Comfortable conducting research in both remote and on-site environments.
* Able to travel to the greater Kansas City area as needed for on-site research activities.
* Strong communication, facilitation, synthesis, and stakeholder management skills.
* Self-directed, organized, adaptable, and comfortable working in a highly collaborative consulting environment.
* Experience in healthcare, life sciences, donor services, patient/member experiences, or regulated environments is a plus.

Why Join the Atlas A-Team of Consultants

* Opportunity - Atlas has deep life sciences industry roots and a reputation with our clients for having superior quality consultants
* Meaningful Work - You will be part of the solution to help clients accomplish their patient first missions
* Culture - We are proactive, highly accountable, and high touch
* Solid - We have been delivering exceptional consulting talent for over 23 years
* Depth & Breadth of Collaborative Client Relationships - They depend on us to design strategic teams, which can produce and drive outcomes
* We are experts at Project Management, Portfolio Operations, Agile Services, Change Management and Talent/Organizational Design
* Benefits: Opportunity for a consulting career - average tenure of our consultants is over 2.5 years, with many here for over 7
* A-team of support behind you - We are all about making you successful
* Mutual trust - We build mutual trust and encourage respect and cooperation among team members

Send Us Your Resume

Send us your resume if you are exceptional and are interested in an opportunity to join a high growth management consulting firm.

We Are an Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, disability, age, or veteran status. We value diversity and inclusion in our workplace and are committed to creating an environment where everyone has an equal opportunity to succeed.