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AI Product Engineer Cisco Domain SME

Remote • Posted 2 hours ago • Updated 2 hours ago

Full Time

No Travel Required

Remote

Depends on Experience

K&K Global Talent Solutions

Fitment

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Job Details

Skills

CCIE
CCNP
subject matter experts (SMEs)
Cisco TAC
Cisco Network

Summary

K&K Global Talent Solutions Inc. is an international recruiting agency that has been providing technical resources in the Canada and the USA region since 1993.

This position is with one of our clients in USA, who is actively hiring candidates to expand their teams.

Job Title: AI Product Engineer Cisco Domain SME (CCIE/CCNP Certified)

Location: Remote

Position type: Full time/Permanent role

Job discription

Must Have Technical/Functional Skills

• CCIE (Enterprise Infrastructure / Wireless / Security) strongly preferred; CCNP-level candidates

with exceptional domain depth considered

• Deep, hands-on expertise in Cisco Network (Wired / Wireless) OR Cisco Security Products

(Firewall, ISE and related security portfolio)

• Proven experience working with Cisco TAC on Tier 2 / Tier 3 customer escalations

• Ability to critically review, rate and provide structured, actionable feedback on technical products

• Hands-on scripting experience (Python, Bash, TCL or similar) for validation, testing and automation

• Familiarity with AI assistants (Claude, Codex) — trainable for strong SMEs as part of onboarding

Roles & Responsibilities

We are looking for Cisco-certified subject matter experts (SMEs) who will operate at the intersection of deep

networking / security expertise and applied AI. In this role, you will evaluate AI-generated technical outputs,

rate product quality, provide expert feedback, and directly contribute your domain knowledge to strengthen

and remediate the underlying AI models. This is a unique opportunity for seasoned Cisco engineers to shape

next-generation AI products — we will train qualified SMEs on the AI tooling and depute them into the product

engineering pipeline

• Domain Expertise (SME): Serve as an SME across Cisco Network (Wired / Wireless) and/or Cisco

Security Products (Firewall, ISE and related security portfolio), providing authoritative technical judgment.

• AI Product Review & Rating: Review and rate AI-developed products and outputs for technical accuracy,

completeness and real-world applicability; provide structured, actionable feedback.

• Model Enrichment & Remediation: Contribute domain knowledge to improve the AI model — identify

gaps, correct erroneous outputs and drive remediation to continuously raise product quality.

• TAC-Grade Problem Solving: Apply hands-on troubleshooting experience equivalent to Tier 2 / Tier 3 TAC

support, ensuring AI outputs meet escalation-level customer standards.

• Scripting & Automation: Use scripting to validate, test and automate evaluation workflows and reproduce

technical scenarios.

• AI-Assisted Engineering: Work with modern AI development assistants such as Claude and Codex to review,

generate and refine technical content (training provided).

Generic Managerial Skills, If any

Program Management kills

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91143240
Position Id: 2947-30669-1791467863
Posted 2 hours ago

Company Info

About K&K Global Talent Solutions

K&K Global Talents Solutions Inc: A New Era in the US Recruitment Industry With their partnership with a highly reputable German recruitment firm boasting over 30 years of experience, K&K Global Talents Solutions Inc. is an emerging player in the US recruitment industry. This collaboration allows them to merge the advantages of a new entrant with the vast knowledge and expertise of a well-established player. Clients and candidates are guaranteed to benefit from innovative recruitment approaches, cutting-edge strategies, and a wealth of knowledge and trust. K&K Global Talents represents the future of recruitment in both IT and Nursing industry, with a modern outlook and flexibility, combined with the methodologies that have sustained success for over 30 years, thanks to their esteemed German partner.

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