Hi
Role : salesforce Program Manager
location : Long Beach,CA
Key Responsibilities
Own and manage end-to-end compliance platform programs leveraging Inovaare, spanning multiple workstreams, releases, and regulatory cycles.
Define program scope, objectives, success metrics, and delivery roadmaps aligned with regulatory and business outcomes.
Drive integrated planning across compliance configuration, rule updates, workflow automation, integrations, data ingestion, reporting, and user adoption.
Ensure delivery commitments across schedule, budget, quality, and scope.
Serve as the primary point of contact for client compliance leadership, regulatory teams, IT, security, legal, and external vendors.
Establish and run program governance, including steering committees, executive reviews, RAID management, and compliance status reporting.
Translate regulatory and business requirements into actionable program deliverables across compliance operations and technology teams.
Proactively manage risks, dependencies, regulatory changes, and escalations with clearly defined mitigation strategies.
Ensure compliance platform solutions align with healthcare regulatory requirements, including CMS mandates, HIPAA, PHI handling, data privacy, and audit controls.
Collaborate with compliance, security, privacy, and legal teams to embed controls into Inovaare workflows, rules engines, and reporting processes.
Support audit readiness, regulatory submissions, and documentation for internal and external audits.
Oversee integrations between Inovaare and upstream/downstream systems such as claims, enrollment, provider data, member systems, analytics, and reporting platforms.
Guide teams on best practices for compliance platform architecture, release management, and regulatory update cycles.
Partner with architects, product owners, and compliance SMEs to ensure scalable, secure, and future-ready compliance solutions.
Manage program budgets, forecasts, and resource plans, including onshore/offshore delivery models.
Track benefits realization, ROI, and value delivery tied to regulatory adherence, reduced audit findings, and operational efficiency.
Support SOW execution, change requests, and commercial governance as required.
Required Qualifications
8+ years of overall experience in Program Management or Large-Scale Project Management.
5+ years of hands-on experience managing compliance or regulatory platform programs (Inovaare preferred).
Strong experience in the Healthcare domain (Payer, Provider, or Health Services), with a solid understanding of healthcare regulations and compliance operations.
Proven track record of managing multi-vendor, cross-functional compliance programs.
Strong expertise in Agile, Hybrid, and Waterfall delivery models.
Experience managing programs involving CMS regulations, audits, and compliance reporting.
Excellent communication, stakeholder management, and executive presentation skills.