Senior UX Designer

Job#: 3049237

Job Description:
Senior UX Designer

Location: Charlotte, North Carolina (Onsite)

Role Overview

Our organization is seeking a Senior UX Designer to create intuitive and effective digital experiences. The ideal candidate will be responsible for designing end-to-end user journeys that align customer needs with business objectives, marketing goals, accessibility standards, and technical specifications. This role involves defining content structures that enhance discoverability, search performance, and user engagement.

Key Responsibilities

• Design comprehensive digital experiences, including user flows, information architecture, wireframes, prototypes, and high-fidelity designs.
• Develop intuitive experiences that balance customer needs, business goals, marketing objectives, and technical requirements.
• Define content hierarchy and page structures to improve discoverability, SEO performance, and customer engagement.
• Apply SEO and AI Optimization (AIO) best practices to enhance content performance and search visibility.
• Utilize analytics, user behavior data, and customer insights to inform design recommendations.
• Support implementation efforts and collaborate with development teams to ensure design quality.

Required Qualifications

• A Bachelor's Degree is required.
• Proven experience in UX Design, Product Design, Experience Design, or a related field.
• A strong portfolio that demonstrates UX strategy, visual design, and information architecture.
• Experience designing websites, digital storefronts, or other customer-facing digital products.
• Understanding of content strategy, customer journeys, conversion optimization, SEO, and AI-driven search.
• Experience using analytics and customer insights to inform design decisions.
• Proficiency in Figma and Adobe Creative Cloud.
• Experience with Adobe Experience Manager (AEM) or similar enterprise CMS platforms.
• Experience working within Agile teams and cross-functional environments.
• Effective communication, presentation, and stakeholder management skills.

Preferred Qualifications

• Experience with Adobe Analytics, Google Analytics, or similar analytics platforms.
• Experience partnering with digital marketing, acquisition, content strategy, or SEO teams.
• Experience working within enterprise design systems and component-based frameworks.
• Experience in financial services, healthcare, insurance, or other complex regulated industries.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.