Client Support - Associate

West Seneca, NY, US • Posted 27 days ago • Updated 7 hours ago

Contract W2

On-site

$20/hr

Fitment

Dice Job Match Score™

🫥 Flibbertigibetting...

Job Details

Skills

Customer Support
Management
Information Technology
Computer Hardware
Computer Networking
Corrective And Preventive Action
Technical Support
Laptop
Customer Service
Communication

Summary

Title: Client Support - Associate
Description: LOCATION: Buffalo, NY (2R)
Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action. Role Responsibilities: Provide basic technical support to US Foods Clients. Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems. Requirements: 1 - 3 years of related work experience, or an equivalent combination of education and experience. 1 - 3 years of customer service experience. Excellent communication skills. The ability to work in a team environment and commit to a flexible work schedule. Preferences: 1 - 3 years technical experience a plus. Previous experience troubleshooting desktop, printer and notebook issues. Very strong user and support of MSOffice.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 864743
Posted 27 days ago

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