Job Description: UKG Organizational Change Manager
Requisition ID: 165483
Position Type: Contract Position
Location: Remote (CA)
Position Overview
The Organizational Change Management (OCM) Lead will develop and execute a holistic approach to managing organizational change related to the implementation of the new UKG platform. The OCM Lead will assess organizational readiness for change, resulting in the build-out of an OCM strategy and plan, design and oversight of the stakeholder engagement approach, creation of communication plans and deliverables, development of a role-based training curriculum, and oversight of the transition readiness plan.
This role ensures effective adoption and proficiency with the new technology, tools, processes, and procedures. The OCM Lead will act as a key champion for the project across campus stakeholder groups, ensuring responsiveness and engagement that prepares the campus for a smooth transition.
Key Responsibilities
Change Methodology & Strategy: Apply a structured methodology (e.g., Prosci) to organizational change management and lead change management activities.
Workstream Leadership: Oversee communication strategy, training, and transition readiness workstreams to ensure full alignment with project goals and timelines.
Impact & Readiness Assessment: Identify and assess change impacts, develop strategies to promote adoption, and evaluate organizational readiness via roadshows and town halls.
Stakeholder Engagement: Identify and manage resistance, engage project stakeholder groups, and support their change management and training needs from initiation through deployment.
Risk Management & Tracking: Measure and track campus implementation readiness, escalating risk areas to the Enterprise Program team as needed.
Qualifications & Requirements
Proven OCM Experience: Strong experience leading enterprise-wide OCM initiatives using structured frameworks (e.g., Prosci certification preferred).
Domain Knowledge: Prior experience with enterprise HR/Workforce Management software rollouts (specifically UKG platform implementations) is highly desirable.
Healthcare / Higher Ed Experience: Familiarity with health systems or academic medical center environments (e.g., UCLA Health) is a plus.
Communication & Leadership: Exceptional written and verbal communication skills with a track record of facilitating town halls, stakeholder meetings, and training programs.
