Job Title: MAC & JAMF Engineer
Location: ONSITE- Draper, UT
Duration: 6 month
Rate: $45/hr on W2
Requested skills: ESM - Desktop management 7+ years
Description: We are seeking a highly skilled MAC & JAMF L3 Engineer to manage, support, and optimize enterprise Apple device management environments. The ideal candidate will possess strong expertise in JAMF Pro, macOS administration, endpoint security, automation, and enterprise mobility management (EMM/UEM) solutions. The role requires advanced troubleshooting capabilities, architecture knowledge, and experience supporting large-scale Apple deployments.
Mandatory Skills
• 5-10 years of IT Infrastructure/Endpoint Management experience.
• 3+ years of hands-on JAMF Pro administration experience.
• Strong macOS administration and troubleshooting experience.
• Experience with Apple Business Manager (ABM).
• Experience with JAMF Pro deployment and integration.
• Knowledge of enterprise endpoint management and device security.
• Experience in software packaging and patch management.
• Strong scripting skills (Bash/Shell/Python).
• Experience with Active Directory, Azure AD/Entra ID, LDAP, and SSO.
• Knowledge of ITIL processes (Incident, Change, Problem Management)."
• Experience with Microsoft Intune and co-management.
• Knowledge of Okta, Microsoft Defender, CrowdStrike, or related security platforms.
• Experience in cloud technologies and MDM/UEM ecosystems.
• Understanding compliance frameworks such as SOC, ISO 27001, HIPAA, or PCI-DSS.
Certifications (Preferred)
• JAMF 200/300/400 Certification.
• Apple Device Support Certification.
• Apple Deployment and Management Certification.
• ITIL Foundation Certification.
• Microsoft Endpoint Administrator Certification."
Role Descriptions:
- Configure| administer| monitor| and troubleshoot enterprise LAN/WAN/WLAN infrastructure.
- Configure and troubleshoot routers| switches| firewalls| VPNs| and wireless networks.
- Troubleshoot TCP/IP| DNS| DHCP| VLAN| NAT| subnetting| and routing issues.
- Manage routing technologies and protocols such as OSPF| BGP| and static routing.
- Troubleshoot network connectivity| latency| packet loss| and performance issues.
- Support site-to-site and remote-access VPN connectivity.
- Monitor network devices| availability| bandwidth| and infrastructure health.
- Diagnose incidents using tools such as ping| traceroute| nslookup| Wireshark| and network monitoring platforms.
- Perform network changes| upgrades| configuration updates| and firmware-related activities according to change-management processes.
- Maintain network configurations| topology diagrams| IP-address information| and technical documentation.
- Handle incidents| service requests| problems| and change requests and work within defined SLAs.
- Coordinate with server| cloud| security| application| desktop| service-desk| and telecom teams during issue resolution.
- Support network security controls| including firewall rules| ACLs| network segmentation| and secure remote connectivity.
- Perform root-cause analysis for recurring network incidents and document resolutions.
- Support cloud networking environments where required| such as Microsoft Azure| AWS| or Google Cloud.
- Your internal learning resources specifically include Cloud Network Engineer tracks across these three platform
