Incident Manager
Crowdplum Global Services LLC
Dice Job Match Score™
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Job Details
Skills
- IT Service Management
- Production Support
- Trading
Summary
Please find the open requirement below. If you are interested, please share your updated resume, including your expected rate on c2c and visa status.
Role: Incident Manager
Location: Atlanta, GA - Onsite
Mandatory F2F client interview (Final round only)
C2C role
Job Description:
Incident Manager- 8-10 years of minimum experience
· Core Focus: Production support, system reliability, and crisis resolution.
· What they do: When something breaks or goes down in the live production ecosystem, the Incident Manager takes charge. If a trading desk cannot execute a trade or a nightly batch processing run fails, they orchestrate the emergency response to restore regular services as quickly as possible.
Key Skills: Root-cause analysis, cross-functional communication under pressure, and ITIL service management frameworks. They ensure that tech incidents are documented and resolved so that long-term stability is maintained.
- Dice Id: 91142582
- Position Id: 9139430
- Posted 5 hours ago
Company Info
At Crowdplum, we hold the conviction that true success is rooted in exceptional talent. Operating as a trusted provider of IT services and consultancy, we collaborate closely with organizations, guiding them through the dynamic digital terrain, optimizing their operations, and igniting innovation.
Our unwavering focus remains on bridging the gap between exceptional talent and businesses pursuing greatness, fueling our commitment to mutual growth and pushing the boundaries of potential. Our solutions, meticulously tailored to specific industries, reverberate with precision, infusing the landscape of innovation with new dimensions.
Aligned with our belief in collaborative prowess and forward-looking strategies, we position ourselves as steadfast partners in your transformative journey. Join us here as we delve into insightful revelations, engage with visionary thought leadership, and collectively spearhead a future where uncharted possibilities lay the cornerstone for unparalleled success.
