Professional Services Consultant- XSIAM

Job Description: The Professional Services Consultant (PSC) - XSIAM Automation is a technical role focused on delivering advanced security orchestration, automation, and response (SOAR) solutions. You will be responsible for designing, implementing, and optimising automation playbooks and custom integrations within the Cortex XSIAM platform. This role leverages a deep foundation in Cortex XSOAR to drive efficiency and security maturity for enterprise customers.

Responsibilities: 

1. Automation & Playbook Development

• End-to-End Automation: Design, build, and maintain complex automation playbooks to standardize and accelerate incident response and security operations.

• Workflow Engineering: Analyse manual SOC processes and transform them into automated, scalable workflows.

• Content Management: Manage and deploy content packs, custom layouts, and automated dashboards tailored to customer use cases.

2. Integration & Development

• Custom Integrations: Develop and maintain custom integrations using Python to connect XSIAM with third-party security tools and internal systems.

• API Utilisation: Leverage RESTful APIs and JSON data structures to facilitate seamless communication between security platforms.

• Troubleshooting: Perform health checks and troubleshooting for integration scripts and automation flows.

3. Technical Consulting & Strategy

• Subject Matter Expertise: Act as a technical authority on XSIAM and XSOAR automation best practices.

• Stakeholder Engagement: Collaborate with customer security teams to define automation roadmaps and success metrics.

Knowledge Transfer: Conduct technical workshops and sessions to enable customers to manage and expand their automation capabilities.

Qualifications:

Technical Skills & Qualifications:

Required Skills

• Cortex XSOAR/XSIAM: Proven experience in building playbooks and managing integrations within the Cortex ecosystem.

• Python Programming: Strong proficiency in Python for security tool development and automation scripting.

• Security Operations: Deep understanding of incident response cycles and SOC workflows.

Preferred Experience

• API Development: Extensive experience working with security tool APIs.

• Certifications: Palo Alto Networks certifications (e.g., PCNSE, PCDRA, or specialized XSOAR/XSIAM credentials).

Professional Attributes

• Problem Solving: Ability to navigate and resolve complex technical challenges.

• Communication: Strong verbal and written skills for documenting designs and advising customers.

Autonomy: Proactive and capable of managing technical workstreams independently.