ServiceNow Developer

Richmond, VA, US • Posted 1 hour ago • Updated 1 hour ago
Full Time
Part Time
On-site
Fitment

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Job Details

Skills

Summary

The State Corporation Commission (SCC) is seeking a ServiceNow Developer to design,build, and enhance scalable solutions across the ServiceNow platform. The role emphasizes secure API integrations, custom development, intuitive user experiences, and IT Service Management (ITSM), with additional ServiceNow domain and artificial intelligence experience valued.

Responsibilities Include:

  • Design, develop, test, deploy, and maintain ServiceNow applications and platform enhancements
  • Build secure, reliable integrations using REST, SOAP, webhooks, IntegrationHub, MID Server, and related technologies
  • Develop scripted REST APIs, business rules, script includes, client scripts, UI policies, and Flow Designer workflows
  • Configure and extend ITSM capabilities, including Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB
  • Create intuitive, accessible experiences across Employee Center, Service Portal, workspaces, forms, catalogs, and mobile
  • Partner with stakeholders, product owners, architects, and support teams to translate requirements into technical solutions
  • Troubleshoot complex platform, integration, data, and performance issues
  • Apply development standards, security controls, automated testing, code review, source control, and release-management practices
  • Develop reusable components and documentation; support upgrades and releases; and evaluate AI and automation opportunities


Skill Required / Desired Amount of Experience
ServiceNow development and configuration Required 4 Years
JavaScript and ServiceNow client-side and server-side scripting Required 3 Years
API integration design, security, and troubleshooting Required 2 Years
REST/SOAP, JSON/XML, OAuth 2.0, authentication, logging, and monitoring Required 2 Years
ServiceNow ITSM processes and modules Required 2 Years
Flow Designer, IntegrationHub, Service Catalog, ACLs, and automated testing Required 2 Years
ServiceNow data models, tables, reference relationships, and CMDB Required 2 Years
User-centered solution design, accessibility, security, and maintainability Required 2 Years
Testing, code review, source control, and release-management practices Required 2 Years
Analytical, troubleshooting, documentation, and communication skills Required 3 Years
Collaboration with technical and non-technical stakeholders Required 3 Years
Employee Center, Service Portal, UI Builder, and configurable workspaces Required 2 Years
ServiceNow AI: Now Assist, generative AI, Predictive Intelligence, Virtual Agent, or AI Search Required 2 Years
Enterprise integrations; accessibility; CSA/CAD/CIS-ITSM/ITIL certification Required 2 Years
Other ServiceNow domains: ITOM, CSM, HRSD, IRM/GRC, or App Engine Desired 2 Years
Automated deployment pipelines, Agile delivery, and DevOps practices Desired 2 Years

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91124260
  • Position Id: OOJ - 2880-1881-1787231398
  • Posted 1 hour ago
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