IT Support Specialist

Job Type Full-time Description SHINE Technologies is seeking an IT Support Specialist to provide advanced technical support to internal customers and serves as the primary point of contact for end user technology issues. This role is responsible for diagnosing and resolving complex hardware, software, and operating system issues across multiple platforms. The IT Support Specialist takes ownership of incidents through resolution, identifies root causes of recurring issues, and collaborates with

Provide onsite L2 technical support for desktops, laptops, mobile devices, printers, and peripherals.Troubleshoot hardware, software, operating system, and network-related issues.Install, configure, image, and deploy Windows and macOS devices.Support Apple iPhones and iPads, including enrollment and troubleshooting.Manage incidents and service requests using ServiceNow.Perform IMAC (Install, Move, Add, Change) and break-fix activities.Configure and support Microsoft Intune, Active Directory, VPN

Location: This is a hybrid position based in the Greater Boston area. Candidates must reside within commuting distance of our Boston office and should expect to work onsite an average of approximately 3 days per week. Additional onsite presence may be required based on business needs. The Opportunity Praxis is seeking a detail-oriented and proactive IT Support Specialist to join our Information Technology team. This role serves as the primary point of contact for end-user technical support and

In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible. Job Description: Parsons is looking for an amazingly talented IT Engineering Systems Su