Sr Desktop Support Manager

Sr Desktop Support Manager

Hybrid in Rocklin, CA - must be local to the Bay area

6+ Months CTH - no sponsorship available

Key Qualifications

8+ years of progressive IT support experience, including 3+ years managing desktop or end user support teams.

Strong expertise in macOS and Windows enterprise environments.

Experience supporting C-suite executives in a high-touch, white-glove capacity.

Deep understanding of endpoint lifecycle management, security patching, and asset governance.

Experience in design-led or creative environments strongly preferred.

Proven ability to lead geographically distributed or regional teams.

Strong communication skills with the ability to translate technical concepts for non-technical stakeholders.

Budget management and vendor management experience preferred.