Immediate need for a talented Vulnerability Response Operations Lead . This is a 12+ Months contract opportunity with long-term potential and is located in Bradenton FL USA (Remote) Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 26-11789
Pay Range: $80-$86/hr . Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:- Client VR Product Ownership:
- Shape and refine workflows, SLAs, and escalation paths to improve response quality and operational flow.
- Partner with Security, IT Operations, and Business Units to unblock progress and ensure smooth vulnerability lifecycle execution.
- Identify and implement automation opportunities that reduce friction and increase accuracy (e.g., ticket enrichment, autoassignment, closure validation).
- Strengthen data integrity and workflow reliability by ensuring appropriate controls are implemented and maintained.
- Deliver dashboards that convert raw data into clear insights that help teams take action and improve outcomes.
- Track and report core performance metrics to highlight gaps, trends, and operational improvements.
- Client VR Enablement:
- Serve as a primary pointofcontact for triaging and troubleshooting Client Vulnerability Response support needs.
- Quickly assess ambiguous issues and challenges, clarify user needs, identify root causes, and drive resolution.
- Develop training materials and run enablement sessions with SNVR user community.
- Create training materials and enablement content that empowers users and improves platform adoption.
- Drive communication and changemanagement efforts that increase user confidence and engagement with SNVR.
Key Requirements and Technology Experience:
- Must have skills:ServiceNow Vulnerability Response
- Vulnerability tools
- VR workflows
- Strong background in vulnerability management, SecOps, or GRC enables the candidate to understand vulnerability data, remediation workflows, and stakeholder expectations, and to quickly diagnose issues in a complex security environment.
- Handson experience with Client Vulnerability Response / Config Compliance and integrations (Tenable, Qualys, etc.) essential for triaging user issues, validating data flows, and driving accurate, reliable platform operations.
- Expertise in Client automation and dashboarding ensures the candidate can streamline processes, reduce manual effort, and turn raw data into actionable insights for teams and leadership.
- Strong communication and stakeholdermanagement skills critical for driving clarity from ambiguous requests, facilitating crossfunctional alignment, and guiding users toward effective outcomes.
Our client is a leading Banking Industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
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