Description
Job Description
- Triage & Resolve support tickets as per the defined Service Level agreement
- Works on critical application/technical problem identification and resolution, including responding to off-shift and weekend support calls.
- Tickets Resolution - Proactively identifying and managing issue resolutions / documenting and provide follow-up on the resolution process with requestor
- Involve in Application Availability & performance monitoring
- Develop scripts and automation tools to better detect and correct application issues
- Develop monitoring and alerting capabilities to proactively detect application issues
Technical Skills
(Required)
2-4 years of Application/Production Support experience for cloud-based applications
Azure App Services
SQL + Snowflake experience for querying, reporting, and data triage
API troubleshooting across microservices and integration layers
Python or scripting language for automation and diagnostics
SRE skills for improving application availability, observability, and performance
Experience in data operations or data engineering (pipelines, quality, ingestion, data triage)
Monitoring tools: AppDynamics, Grafana, Thousand Eyes, CloudWatch
Defect triaging across application, API, and data pipelines
Familiarity with ADO pipelines or Jenkins CI/CD
Skills
adobe experience manager, javascript, angular, springboot, application support, monitoring tools, Support, Sql, Customer service, data management, data operations, python
Top Skills Details
adobe experience manager,javascript,angular,springboot,application support,monitoring tools
Additional Skills & Qualifications
Experience in data management or data operations / Familiarity with ADO pipeline framework
Experience as SRE ( Site Reliability Engineering) for improving the application Availability / Performance
Experience with Python / related scripting language for automation needs
Job Type & Location
This is a Contract position based out of Peoria, IL.
Pay and Benefits
The pay range for this position is $45.00 - $45.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Peoria,IL.
Application Deadline
This position is anticipated to close on Apr 2, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 101054TS
- Position Id: JP-005902818
- Posted 8 hours ago
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