Sr. Live Events & Broadcast Engineer (EIC)

Job#: 3053093

Job Description:
Sr. Live Events & Broadcast Engineer (EIC)

Location: San Francisco, California (On-site)

Overview

The Engineer in Charge is the operational technical owner for broadcast and live-event systems across company offices. This role keeps commissioned systems event-ready, absorbs daily readiness and event-support ownership, leads technical advance, rehearsals, show-day escalation, and fallback decisions, and drives incidents, vendor follow-through, documentation, and technician enablement through closure. The role is hands-on and production-facing: it maintains established standards and validated workflows, turns recurring failures into durable fixes, and owns steady-state reliability after systems are handed into operations.

Operational Responsibilities

• Own technical readiness for live and hybrid events: assess production requirements, verify system health and dependencies, establish readiness criteria, and confirm primary and fallback signal paths.
• Design and configure custom event workflows within existing broadcast and AV systems, supporting requirements such as live demonstrations, remote presenters, multiple presentation sources, recording, and streaming.
• Validate workflows through end-to-end testing and technical rehearsals, confirming signal routing, audio/video synchronization, remote participation, output quality, and recovery procedures before event use.
• Provide hands-on engineering support during rehearsals and live events, diagnosing complex video, audio, control, networking, and conferencing issues while maintaining continuity of the live program.
• Lead technical escalations and fallback decisions, coordinating event technicians, vendors, AV Engineering, and Network teams to isolate faults, restore functionality, and communicate production risks.
• Document validated configurations, signal flows, operating instructions, and recovery procedures; use post-event findings to resolve recurring issues and improve future event readiness.
• Keep installed event infrastructure and portable production environments aligned to established engineering standards, baseline configurations, naming conventions, signal-flow documentation, and validated operating modes.
• Maintain current route maps, primary and fallback signal paths, source-of-truth records, configuration notes, known limitations, and operator-facing workflows across venues.
• Validate and troubleshoot video routing, presentation processing, signal transport, format conversion, synchronization, genlock and clocking, multiview, LED and confidence-monitor paths, recording, and distribution.
• Validate and troubleshoot networked audio, DSP, wireless and RF coordination, Dante, AES67, intercom, communications, mix-minus, room audio, remote audio, and platform integrations.
• Partner with Network, IT, and Security on AV-network troubleshooting, including multicast, bandwidth, quality of service, IP addressing, DHCP, discovery, and secure connectivity.
• Own operational change control, rollback planning, staged firmware coordination, redundancy drills, failover and recovery validation, and acceptance of commissioned systems into steady-state support.
• Identify undocumented dependencies and recurring operational risks; remediate within the approved operating model and escalate new-system, build, or material design changes to AV Engineering.

Cross-Office Operations, Vendors, and Team Enablement

• Travel between company offices and event locations for technical advance, readiness validation, rehearsals, live-event support, advanced troubleshooting, and local AV-team enablement.
• Publish and maintain concise operator guides, configuration standards, signal-flow documentation, runbooks, escalation paths, recovery procedures, known limitations, and technical change history.
• Coach Event Technicians to operate and troubleshoot validated workflows independently; define clear escalation thresholds and support handoffs.
• Own vendor support cases, evidence packages, technical follow-through, system handoffs, support responsibilities, and operational acceptance criteria; partner with AV Engineering when new-system design approval is required.
• Partner with production, event, AV, facilities, Network, Security, and other internal stakeholders to communicate readiness, risks, workarounds, technical decisions, and unresolved dependencies.
• Track operational spares, repair cases, warranty and support paths, lifecycle risks, and event-continuity needs for critical production systems.

Required Qualifications

• Seven or more years in live-event, broadcast, production engineering, or comparable enterprise event-AV operations, with hands-on EIC or equivalent operational ownership.
• Demonstrated calm show-day leadership, rehearsal ownership, technical intake, fallback planning, crew and vendor coordination, incident command, and follow-through.
• Experience operating and troubleshooting production video routing, timing, synchronization, presentation processing, multiview, recording, streaming, conferencing, and remote-contribution workflows.
• Experience with Q-SYS, Yamaha, Dante, AES67, DSP, digital audio, wireless and RF workflows, communications systems, mix-minus, and professional production signal flows.
• Practical AV-over-IP and networking experience, including NDI, Q-LAN, SRT, RTMP, multicast, bandwidth planning, quality of service, DHCP, discovery, and partnering effectively with Network Engineering.
• Ability to interpret and enforce established system standards, maintain runbooks and source-of-truth documentation, resolve complex infrastructure failures, mentor technicians, and manage vendor escalations.
• Availability to travel between company offices and event locations; occasional early-morning, evening, or weekend event support and engineering escalations may be required.

Preferred Platform Experience

• Video and production: Ross, Vizrt TriCaster, Sienna Router, Magewell, Analog Way, Barco, and Blackmagic Design.
• Audio and control: Q-SYS control and UCI workflows, Yamaha DM7, Stream Deck, and Companion.
• Cameras, display, and collaboration: Panasonic or Sony PTZ cameras, KVM systems, LED walls, and Google Meet or Cisco Conferencing.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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