Job title: Backup / Junior Google Workspace Administrator Location: Onsite - Washington, DC Work authorization:
Job Summary
We are seeking a Backup / Junior Google Workspace Administrator to support the administration, maintenance, and security of an enterprise Google Workspace environment. The successful candidate will assist the primary Google Workspace Administrator with day-to-day operations, user support, account management, security configuration, documentation, and troubleshooting while ensuring compliance with organizational security policies.
Key Responsibilities
Assist in administering Google Workspace services including Gmail, Google Drive, Docs, Sheets, Slides, Meet, Chat, Calendar, and Forms.
Create, modify, and disable user accounts, groups, organizational units, and permissions.
Support user onboarding, offboarding, and role changes.
Assist with license management and subscription administration.
Help implement and maintain Multi-Factor Authentication (MFA), Single Sign-On (SSO), and identity management.
Monitor system health, security alerts, and user activity.
Troubleshoot Google Workspace-related issues and provide end-user support.
Support incident response and service restoration activities.
Assist in maintaining documentation, operational procedures, and administrative guides.
Participate in testing and deploying new Google Workspace features.
Coordinate with senior administrators, IT teams, and vendors when required.
Provide backup coverage for the primary Google Workspace Administrator during planned or emergency absences.
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
2 5 years of experience supporting Google Workspace administration.
Knowledge of:
o Google Admin Console
o Gmail Administration
o Google Drive Administration
o Google Meet & Chat
o User and Group Management
o Organizational Units
o Google Workspace Security
Understanding of Identity and Access Management (IAM).
Familiarity with MFA, SSO, and Zero Trust security concepts.
Experience supporting enterprise cloud collaboration platforms.
Strong troubleshooting and customer service skills.
Excellent written and verbal communication skills.
Preferred Qualifications
Google Workspace Administrator Certification.
Experience with Google Cloud Platform (Google Cloud Platform).
Knowledge of NIST, FISMA, and FedRAMP security requirements.
Experience with PowerShell, Bash, or scripting/automation.
Experience working in federal or government-contractor environments.
Preferred Certifications
Google Workspace Administrator Professional
Google Associate Cloud Engineer
Google Professional Cloud Security Engineer (Preferred)
Google Professional Cloud Architect (Preferred)
Desired Skills
Google Workspace Administration
Identity & Access Management
Security Administration
User Lifecycle Management
Documentation
Incident Response
Cloud Administration
Technical Support
Problem Solving
Team Collaboration
Nice-to-Have Experience
Enterprise Google Workspace environments (1,000+ users)
Migration projects
Security compliance initiatives
IT Service Management (ITIL)
Help Desk or Desktop Support background
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