Title: Project Manager (electric utility)
Location: This position is Remote and the client is located in the Seattle area.
duration: 6 months contract
The Project Manager will be responsible for leading the planning, execution, and successful delivery of client s Platform project. This initiative includes the implementation of a modern customer facing intake and workflow platform to support electric service requests and DER interconnections and integrations with other utility systems like the Work and Asset management system, GIS and Customer Billing System.
The Project Manager will oversee scope, schedule, budget, resources, risks, and coordination with the contracted Vendor and System Integrator. Acting as the client s primary project representative, the Project Manager will work closely with internal business, IT, OT, cybersecurity, and customer service stakeholders to ensure alignment with utility standards, regulatory requirements, and operational readiness.
Responsibilities:
Manage all aspects of the ESAP project through the entire lifecycle administration, monitoring and controlling.
Create and manage comprehensive project plans, schedules, resource management plan and budget.
Manage cross-functional teams, including but not limited to customer operations, IT, cybersecurity, and vendors.
Collaborate closely with the vendor and system integrator to ensure technical deliverables meet business needs.
Implement project risk mitigation strategies, project change management, and communications plan and processes.
Ensure alignment with clients PMO standards and practices
Proactively manage risks and issues, clearly documenting decisions and actions.
Regularly communicate and escalate project status, risks, and issues clearly and proactively.
Prepare clear, accurate, and regular project reports and presentations for stakeholders and leadership.
Regularly update leadership and stakeholders on project status to ensure transparency and quick resolution of issues.
Manage the initiation and planning of the ESAP project
Lead RFP or other approved SCL process for identifying and procuring software/tool
Following solicitation and selection of System Integrator, finalize contract/SOW
Oversee the development of current-state and future-state business processes and requirements, and the design, configuration, integration, and testing of target solutions, in partnership with business stakeholders, vendors, and system integrators.
Develop project charter outlining the goals and objectives for the project.
Develop all aspects of the Project Management Plan to properly prepare for the implementation scope, schedule, cost, quality, resources, communications, procurement, stakeholders, risks.
Identify risks.
Manage implementation (execution and close) of the ESAP project from start to finish.
Work the plan and manage any change requests.
Develop and manage the team and procure any resources or vendors required.
Manage all communications and stakeholder engagement.
Manage and oversee any integration work needed
Manage the quality by overseeing rigorous testing processes (e.g. Unit Testing and Performance Testing, SIT, UAT) and quality assurance.
Ensure system availability and continuity by thorough testing, failover planning, and cutover strategies.
Ensure appropriate security, compliance, and documentation practices are followed, consistent with the clients standards.
Manage the cutover planning and execution to ensure smooth operational transition.
Manage any data conversion activities incase data from the old system needs to be moved to the new one.
Manage the creation of documentation, SOPs, training material, and training.
Manage and hold the System Integrator/vendor accountable on their deliverables as per the contract
Required Education & Experience:
Bachelor s Degree in Business, Information Technology, Computer Science, MIS or related degree. Additional years of experience may be considered in lieu of a degree.
7+ years of Project Management experience
Demonstrated experience across at least three engagements managing utility customerfacing application platforms, electric service request or DER interconnection processes, and vendorled system implementations or upgrades within a utility environment.
Experience managing projects that required different system integrations.
Ability to work independently, with minimal supervision and work effectively in a collaborative team environment
Excellent written and verbal communication skills
Strong attention to detail
Excellent customer-facing skills
Proven analytical, evaluative, and problem-solving abilities
Working knowledge of Microsoft Office Suite including Microsoft Project or similar project management tool
Maintain confidentiality and adhere to data protection and other guidelines where appropriate.
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