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Sr. Engineer, System Quality (Link Quality part)

Phoenix, AZ, US • Posted 7 hours ago • Updated 7 hours ago

Full Time

On-site

Fitment

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Job Details

Skills

GRID
Storage
Energy
Data Storage
System Testing
KPI
UPS
IT Management
Risk Management
Field Operations
ROOT
Escalation Management
Reporting
Inspection
Change Management
QMS
Regulatory Compliance
Corrective And Preventive Action
Manufacturing Engineering
Process Engineering
Supply Chain Management
Industrial Engineering
Mechanical Engineering
Electronic Engineering
Computer Engineering
Computer Science
Lean Six Sigma
Manufacturing Operations
NCR
Statistical Process Control
ISO 9000
Quality Management
Auditing
Employee Self-service
Electrical Engineering
Assembly
Startups
Leadership
Risk Assessment
Decision-making
Functional Requirements
Analytical Skill
Conflict Resolution
Problem Solving
Root Cause Analysis
Data Analysis
Evaluation
Minitab
Microsoft Excel
Quality Assurance
Process Management
Management
Project Management
Continuous Improvement
Communication
Presentations
Engineering Management
Collaboration
Technical Analysis
Organizational Change Management
Quality Improvement
Manufacturing
Operational Excellence
Customer Satisfaction

GRID
Storage
Energy
Data Storage
System Testing
KPI
UPS
IT Management
Risk Management
Field Operations
ROOT
Escalation Management
Reporting
Inspection
Change Management
QMS
Regulatory Compliance
Corrective And Preventive Action
Manufacturing Engineering
Process Engineering
Supply Chain Management
Industrial Engineering
Mechanical Engineering
Electronic Engineering
Computer Engineering
Computer Science
Lean Six Sigma
Manufacturing Operations
NCR
Statistical Process Control
ISO 9000
Quality Management
Auditing
Employee Self-service
Electrical Engineering
Assembly
Startups
Leadership
Risk Assessment
Decision-making
Functional Requirements
Analytical Skill
Conflict Resolution
Problem Solving
Root Cause Analysis
Data Analysis
Evaluation
Minitab
Microsoft Excel
Quality Assurance
Process Management
Management
Project Management
Continuous Improvement
Communication
Presentations
Engineering Management
Collaboration
Technical Analysis
Organizational Change Management
Quality Improvement
Manufacturing
Operational Excellence
Customer Satisfaction

Summary

LG Energy Solution Michigan Inc. (LGESMI) is a global leader in advanced battery technology and energy storage solutions. Our Arizona facility supports the manufacturing and deployment of ESS Link systems for grid-scale energy storage projects across North America.

Join our System QA organization and play a key role in ensuring manufacturing quality, customer satisfaction, and successful field deployment of industry-leading energy storage systems.

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? To learn more about what we do, please click the link below ?

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Title: Sr. Engineer, System Quality (Link Quality part)

Reports to: Senior Manager, QA

Location: Phoenix, AZ

Summary

The Sr. Engineer, System QA (Link Quality) is responsible for leading manufacturing quality activities and driving continuous quality improvement for ESS Link products.

This role manages quality performance throughout manufacturing operations, identifies and mitigates quality risks, and provides technical leadership for quality issues spanning from production through customer deployment.

The Sr. Engineer works closely with Production, Manufacturing Engineering, Process Engineering, SAT, and Quality Operations teams to resolve complex quality issues, implement corrective actions, improve product reliability, and ensure customer satisfaction.

Responsibilities

1. Manufacturing Quality Leadership
Lead manufacturing quality activities for ESS Link production lines
Drive quality performance improvements through data analysis and risk-based decision making
Monitor key quality performance indicators (KPIs) and lead continuous improvement initiatives
Ensure quality readiness for new products, production ramp-ups, and process changes
Provide technical leadership for manufacturing quality concerns
Lead quality stabilization and quality maturity improvement activities

2. Customer Quality & Risk Management
Evaluate quality risks that may impact customers, field operations, or product reliability
Support shipment hold and release decisions
Lead investigations related to customer complaints, field quality concerns, and SAT findings
Assess customer impact and establish containment actions when required
Drive quality improvement initiatives focused on customer satisfaction

3. Complex Problem Solving
Lead root cause investigations for significant and recurring quality issues
Facilitate cross-functional problem-solving activities across multiple organizations
Utilize structured problem-solving methodologies such as 8D, QRQC, 5 Why, and Fishbone Analysis
Drive implementation and verification of corrective and preventive actions
Identify and eliminate systemic causes of quality issues
Support escalation management and executive-level reporting as needed

4. Change Management & Quality Validation
Evaluate quality impacts of changes to materials, processes, equipment, and inspection methods
Support 4M Change Management activities and approval processes
Participate in quality readiness reviews and validation activities
Support quality verification for new products and manufacturing processes
Lead quality stabilization activities during initial production phases

5. Quality Systems & Compliance
Manage NCR activities and non-conforming product processes
Support implementation and continuous improvement of the Quality Management System (QMS)
Ensure compliance with ISO9001 requirements and customer-specific quality requirements
Support internal and external audits, including corrective action follow-up
Develop, maintain, and improve quality standards, procedures, and work instructions

6. Data Analytics & Continuous Improvement
Analyze quality trends, field performance data, SAT feedback, and manufacturing quality metrics
Utilize SPC and statistical tools to improve process performance and product quality
Identify leading indicators and quality risks before customer impact occurs
Lead quality improvement projects focused on reliability, performance, and customer satisfaction
Support Cost of Poor Quality (COPQ) reduction initiatives

7. Cross-Functional Collaboration
Collaborate with Production, Manufacturing Engineering, Process Engineering, Supply Chain, SAT, Quality Operations, and Project Management teams
Provide technical quality guidance to inspectors, technicians, engineers, and supervisors
Communicate quality risks, concerns, and improvement activities throughout the organization
Serve as a key liaison between manufacturing operations and field quality activities

Qualifications
Bachelor's Degree required
Degree in Industrial Engineering, Mechanical Engineering, Electrical Engineering, Electronics Engineering, Computer Engineering, Computer Science, or a related technical field preferred
Master's Degree preferred
Lean Six Sigma Green Belt or Black Belt certification preferred

Experience
7+ years of experience in Engineering, Manufacturing Quality, or related technical quality roles
Experience supporting manufacturing operations in a production environment
Experience leading quality improvement projects and complex problem-solving activities
Experience with NCR management, corrective actions, and quality risk assessment
Experience using SPC, 8D, QRQC, 5 Why, and other structured problem-solving methodologies
Experience with ISO9001, Quality Management Systems, and audit activities
Experience in ESS, battery systems, electrical assembly, automotive, industrial equipment, or related industries preferred
Startup manufacturing experience preferred

Skills

1. Quality Leadership
Ability to influence cross-functional teams without direct authority
Strong quality risk assessment and decision-making capability
Customer-focused quality mindset
Ability to balance production demands with quality requirements

2. Technical & Analytical Skills
Advanced problem-solving and root cause analysis capability
Strong data analysis and statistical evaluation skills
Ability to interpret manufacturing, field, and quality performance data
Experience using Minitab, Excel, and other quality analysis tools

3. Project & Process Management
Ability to manage multiple quality initiatives simultaneously
Strong organizational and project management skills
Experience driving continuous improvement activities

4. Communication & Collaboration
Strong verbal, written, and presentation skills
Ability to communicate effectively with operators, inspectors, technicians, engineers, management, and customers
Ability to prepare executive-level summaries and technical reports
Strong collaboration skills across multiple functions and organizations

Desired Candidate Profile
A quality professional who proactively identifies and mitigates quality risks before customer impact occurs
An individual who makes decisions based on facts, data, and technical analysis
A leader who views quality from the customer's perspective
A professional capable of driving organizational change and quality improvement initiatives
Someone who understands both manufacturing quality and field quality performance
A technical leader committed to improving product reliability, operational excellence, and customer satisfaction
An individual who takes ownership of quality performance and drives issues through permanent resolution

LG is an Equal Opportunity employer that values the diversity of its workforce. EEO

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Dice Id: 80183534
Position Id: d716d69aead49ea8f9b39f0bc71a1b54
Posted 7 hours ago

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