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Mobile Support Technician

Washington, DC, US • Posted 6 hours ago • Updated 6 hours ago

Contract W2

No Travel Required

On-site

Depends on Experience

Fitment

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Job Details

Skills

MOBILE IRON
MOBILEIRON
MOBILE-IRON
INTUNE
IN-TUNE
AIR WATCH
AIR-WATCH
AIRWATCH
WORKSPACE ONE
WORKSPACE-ONE
JAMF
In Tune
MOBILE DEVICE
MOBILE DEVICE MANAGEMENT
MOBILITY SUPPORT
MOBILITY SERVICE CENTER
MOBILITY
APPLE CERTIFIED
APPLE SUPPORT
APPLE MAC
BOXTONE
BOX TONE
CORTADO

Summary

Job Title: Mobile Support Technician

Location: Washington, DC 20433

Duration: 12 Months – Long Term

100% Onsite

Job Description: The ideal candidate will demonstrate a strong foundation in technical support along with a proactive attitude toward continuous learning and skill development.

Key qualifications include:

Proven experience in technical support / walk-in support environments
Strong customer service orientation with the ability to support end users effectively
Experience with mobile device management and asset lifecycle processes
Hands-on experience with ticketing systems (e.g., ServiceNow, Remedy, or similar platforms)
Excellent written and verbal communication skills
Working knowledge of Microsoft O365 and Excel-based reporting
Willingness to learn, adapt, and continuously maintain/upskill technical knowledge in a fast-paced environment

We are looking for candidates who not only meet the technical requirements but also bring a growth mindset, accountability, and a commitment to delivering high-quality client support.

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10114908
Position Id: 8939612
Posted 6 hours ago

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Third Party, Contract

Depends on Experience

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