Mindlance
Mindlance

Mobile Support Technician

Washington, DC, US • Posted 60+ days ago • Updated 1 day ago
Contract W2
12 Months
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

  • MOBILE IRON
  • MOBILEIRON
  • MOBILE-IRON
  • INTUNE
  • IN-TUNE
  • AIR WATCH
  • AIR-WATCH
  • AIRWATCH
  • WORKSPACE ONE
  • WORKSPACE-ONE
  • JAMF
  • In Tune
  • MOBILE DEVICE
  • MOBILE DEVICE MANAGEMENT
  • MOBILITY SUPPORT
  • MOBILITY SERVICE CENTER
  • MOBILITY
  • APPLE CERTIFIED
  • APPLE SUPPORT
  • APPLE MAC
  • BOXTONE
  • BOX TONE
  • CORTADO

Summary

Job Title: Mobile Support Technician

Location: Washington, DC 20433

Duration: 12 Months – Long Term

 

100% Onsite  

Job Description: The ideal candidate will demonstrate a strong foundation in technical support along with a proactive attitude toward continuous learning and skill development.

Key qualifications include:

  • Proven experience in technical support / walk-in support environments
  • Strong customer service orientation with the ability to support end users effectively
  • Experience with mobile device management and asset lifecycle processes
  • Hands-on experience with ticketing systems (e.g., ServiceNow, Remedy, or similar platforms)
  • Excellent written and verbal communication skills
  • Working knowledge of Microsoft O365 and Excel-based reporting
  • Willingness to learn, adapt, and continuously maintain/upskill technical knowledge in a fast-paced environment

 

We are looking for candidates who not only meet the technical requirements but also bring a growth mindset, accountability, and a commitment to delivering high-quality client support.

 

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10114908
  • Position Id: 8939612
  • Posted 30+ days ago
Contact the job poster
Jeevan Shreemukh

Jeevan Shreemukh

General Manager @ Mindlance

View Profile
Create job alert
Never miss an opportunity! Create an alert based on the job you applied for.
More jobs at Mindlance in Washington, DC